Out of bread, lettuce and bacon. Not impressed. It is a “sandwich” restaurant after all.
Terrible customer service I almost walked out unbelievable! And $25 for 2 sandwiches that were just slopped together. I have eaten at other Jersey Mike's that had good sandwiches This one was definitely disappointing
Poor customer service and terrible sandwiches don’t recommend at ALL!! Me and my parents went for dinner we’re on vacation and we got tuna it’s not it at all
Worst customer service ever. Been in the customer service industry for 20 years. Ordered food through a delivery service. Came to me in a sealed bag. Missing one item. Called JM's, my food was still there. "Manager" told me it's a delivery problem even though the bag that was delivered to me was sealed by JM's. Argued with me that it's not his problem. -1 out of 5. D##che!
Worst customer service ever. My husband and I went through the drive through and asked if they made a philly and mushroom sub in a tub. The guy said they did and then confirmed we wanted mushrooms. Then we pulled forward and were given a sub with bread. We nicely asked for the sub in a tub we ordered as I cannot have the bread. They sent us out a tub. Upon opening it they skipped the meat and there was a hair in the inside lid. I went through the drivethrogh again and politely mentioned there was no meat. I explained we must have had a miscommunication as we originally asked for a Philly with mushrooms. The gentleman was argumentative and said he gave us what we ordered and he couldn't help us. Then he asked if I wanted to pay for another order? I explained to him I just wanted what I ordered. He argued again saying we got what we ordered and told me just to pull forward. He never explained why I was pulling forward and at this point I didn't trust that he wouldn't spit in my food. I explained that after his confrontational argumentative remarks I don't feel comfortable and told him I was just going to leave. I never even mentioned the hair in the lid of my box. This is so unlike Jersey Mikes. Totally unprofessional and gross. I'm not the type to leave reviews but this was such a awful experience. I wasted my time and money.
Even though they were extremely busy, all employees were very pleasant.
They take too long and ran out of gluten free bread when I was there.
Excellent sub shop. Sandwiches are always tasty and have excellent ingredients.
This is my new favorite sub shop.These are some great sandwiches and atmosphere. The giant sandwich not just their footlong that thing is huge and the best quality.
Really great sandwiches and great service. Great place to go when you need a quick bite to eat.