Got our food to go. Food we got was great but found that a few items were missing. When we finally noticed I called right away. Our server answered and remembered that she had forgotten our dessert. Unfortunately that wasn't the only thing missing. We ordered the smoked meat sampler and also ordered an extra half pound of smoked brisket. Not only were we missing our dessert but also the extra half pound of brisket. Our server said she would have to connect us with someone who could help us. She got on the line and said we were never changed for our desert. If I go by the price of the sampler and the half pound of brisket then we paid for the desert!! Luckily she asked if we could come then or leave a message for the people on staff tomorrow. I didn't want to go but Patty said she would go so she went and picked it up. Update: well, had to change the review again after my wife got home. It seems that they gave us our dessert but didn't correct the missing brisket issue!!! After spending over $100.00 you would think that they would fix the problem but apparently they would just rather think of us as liars and only fix the dessert problem rather than take care of $15.00 worth of missing meat!! This is not the way to keep customers happy. I have never had a problem until today and after today will probably never go back!! Really sad since I have never complained about this place in the times that we've been there until now. I think it shows how much they care about correcting the situation. In these times with everything going on you would think that they would want to keep every customer happy!! No one can afford to lose customers in this economy!! Too bad because I really like their food!!??
We ate for breakfast, my husband's meal was ok. Mine was horrible. I ordered eggs benedict,, what I recieved was hard boiled egg, but no one even asked it was ok. I stopped eating, the manager walked pass numerous times, the waitress was really busy.
I have been going to the palace restaurant for about 15 years. I've never had a bad meal. They give you enough food and most everybody leaves with a doggy bag..
Good service and food????♥️♥️♥️
this is the nasty place I ever have eaten on what they just lay a whole Mapp in front of are table well we was eaten an on top of that the waitress trough my food at so disrespectful
A hidden gem, literally one of Milwaukee's absolute best fish fries. Excellent value for what you get and the fish are great too. Also a terrific brunch spot. 10/10 would recommend!
I was disappointed this time around. Palace has always been a great place to get a good home cooked meal. But this time I received bad tomatoes in my salad and raw potatoes on my dinner plate which was soaked in oil or fat. Not a very good meal to speak of!
Ordered online, it was a large order of $90+, I got a text saying our order wouldn't be ready for 45 minutes.I arrived there in 30, there was only a couple people in the restaurant and the food I ordered was already bagged. The hostess informed me there was no steak fajitas & that they only serve them on certain days. ( the charge was $17) Why doesn't it say that on the menu? I was already charged for the entire bill and was informed that door dash takes the charges for online orders and I have to get my money back through them.The resturant didn't want to take any responsibility about the issue. Now I have to wait two days to hear back from messaging door dash to get reimbursed. We were also missing 2 orders of French fries and a salad..I won't be ordering from there again.Our food was cold & soggy and the containers were melted from sitting under the heat lamp before I picked it up.
I would give 0 stars but that is not an option. They charge extra for the items that they have listed on their menu as part of their meals. When I asked the hostess about it, and even had her bring out a menu, I was told they have always done that. I stated that they didn't tell me, the paying customer that and that it is false advertising. She told me that she understanding and that it can be confusing, but there is nothing she would do about it. For the mediocre breakfast food they serve, in my opinion they are not worth your time and hard earned money. They are ripping people off and do not even care about it. I recommend going to another restuarant.
Eggs Benedict was just okay. Eggs were lightly over cooked and Canadian bacon was toughHash Browns best part of the meal.... except for coffee...it was gy and well attended.