Placed a large order online the day before I needed it. Delivery was 30 minutes late. They charged me 3 times on my card. When speaking with manager, i was told this sometimes happens and i should get my money back in s couple days. It has now been FIVE days. What if i needed this money. Were not talking a 20 order
Always great food. Delivery very prompt.
I put in an app order at 6:10 and waited till 6:50 for an update. I called the store and the girl working there said that my order has been ready for 20mins. I told her I didn’t receive an update saying my order was ready. She said, the new employee forgot to put in that it was done, and they don’t call unless your order has been sitting there for 3hrs!! 3hrs!!No apologies for their mistake or wait time. Find a different Jimmy John’s!
I had a wonderful time here. Good food and atmosphere.
I will not order from State Street again. I've been waiting for about 2 hrs for my order and I live 5 minutes away by car . They close soon. I've checked on my order 4 times and was told it's in route. This is the 2nd and last chance I will give them.
Absolutely disappointed! I have ordered from jimmy johns at least 10 times and every single time my order is wrong or something is missing. I even double check my receipt to make sure I ordered it correctly. I understand that it gets very busy around lunch time but ,this is extremely unacceptable. I’ve had my money returned, I’ve waited the hour it takes to bring the items back to me and I’ve gotten the item credited to me and all I want is just for once to get my order correct. I work at the nearby hospital so I barely have enough time to eat let alone wait additional time for my order to come correct. I will no longer be ordering from this location. Please correct this. Please!
I ended up having to cancel my delivery order after they failed to deliver my order after 2.5 hours. I totally get that businesses are struggling to find workers, but they should not be offering delivery if they can’t meet their commitments.
Waited a full hour to have my food delivered and i live a mile away. Manager couldn’t give me a good reason. Never going with freaky slow ever again
Apparently it takes an hour for them to deliver one sandwich. Never order from them. You could watch an entire Disney movie and make 65 sandwiches before they deliver.
I’ve always enjoyed jimmy johns but after this last order, I’m done. Last night I order jimmy johns it’s almost an hour to close but I think that it’s alright. I get it for asap but after I order it says expected tomorrow. I think fine I guess I can live with just eating it for lunch. But today I decide to go back in and check the tracker and sometime last night they must delivered it but without trying to notify me at all. My food was completely covered in ants.Great job guys, thank you so much. Big tip; don’t eat here, waste of money