Point Burger Bar Pewaukee

W229N1400 Westwood Dr, Waukesha - 53186
334 reviews
Hamburger Burgers American
(262) 955-9192

We purposely made early reservations because we had a small child with us. Server got busy and took way too long for game ticket, Bill, and boxes for to go. Restaurant was very warm!

We had reservations, traffic was crazy, we told them we would be late, they still honored our reservation. It was not tat busy, service was really slow. Ordered double drinks, my bourbon and seltzer had very little color to it....

They had no reservation for s so we had to wait….I shared my 2 confirmations with them

The food took close to an hour to prepare that we had to leave before we were able to eat dinner. The dining area was only about 50% full so there must be staffing issues in the kitchen.

The food was great and our meals came out relatively fast but things took a turn for the worst when my niece ordered a dessert and we waited 45 minutes for it to arrive. It took so much longer for the dessert than it did for all four of our meals and we had to change the dessert for to-go as we had to be elsewhere.Our waitress, Megan was extremely friendly and helpful though and did her best as I could tell she was pretty booked with a lot of tables to serve.Overall the experience was good for the food but the 45 minute wait for a simple cookie and ice cream was ridiculous.

We went to Point Beer Bar at 1:00 on a Sunday afternoon. It was not too busy. I made a reservation. Service was ok, food was good but not outstanding. Arcade was great for my 10 year old grandson.

Food was all amazing. Service could have been better but not letting that stop us from eating here again ??

Excellent burgers and beverage selections! Especially the milkshakes!

First time visitor from Texas and I wasn’t blown away. I had the Cheese Curds as an appetizer and they were good but portion size was a bit disappointing. They were only 5.95 so I guess I shouldn’t expect a lot. The Point Burger with home made chips was my entree choice.My opinion for the burger and chips was the same, better than average with great potential. The bun was toasted very well however it was obviously prepared much earlier and the bread was stale, hard, and cold. The meat patty was cooked and seasoned perfectly so the flavor of the over all burger earned this visit a couple stars. Chips, exact same remark, fried well, a tad greasy but cold and prepared much earlier.They don’t serve Diet Coke and Diet Pepsi is terrible so I was forced to try the Diet Root Beer and It was very good, would have ordered more but it’s bottled and a shocking 3.45 per bottle. WOW.So water it was, which I hate.Lastly, service was horrible. The restaurant was mostly empty right at 5 so I was seated immediately. I sat alone in my booth for almost 25 min when the waiter passed by and told me sorry he didn’t see me sitting there. He took my order, brought cheese curds fairly quick but no silverware or napkins. He finally returned with the burger thirty minutes later and I asked for napkins and water. He returned 20 min later with water for the next table, asked again for napkins and water and he said ok…came back right away with water…no napkins.I finished the burger with no napkins but he was really quick with the bill, took my card and never came back. I caught him 20 min later and asked for my card he said “ Woops got caught up” not even sorry. I left @ 640 after a 5 pm arrival.Not sure I will come back, this place has lots of potential but needs some work.

It was a great family night ! Kids had a blast and the food was great.