I don't know why I continue to go to any McDonald's. I pulled up to the drive thru and was told, "we will be with you in a second". I waited 3 minutes and heard nothing. Then a different truck went to the other drive thru lane. They were immediately treated by taking their order while I sat there waiting for someone to take my order. Long after the other vehicle left I was still waiting. Eventually I drive off. The Ryan Road location is the worst of the McDonald's. Three strikes now. I will not be going to that location again.
It happened more than once.. They'll ignore you when you pull up to the the drive-thru when it's close to closing doesn't matter who you are and then hide in the back of the restaurant instead of explaining to you where they are or that they're closed! Also turn off your app if you're not accepting orders... Wasted my time! Sorry I cant bring you your order customer and no one cares, not Ub** or MCDONALD'S FAIL
Food order was incorrect (based on the ordering kiosk) and the staff was not helpful in resolving it. Whatever you do - don’t order at the touchscreen kiosk because god forbid you pick the quaterpounder hamburger not cheeseburger! The world could be ruined by giving out a piece of cheese!
I asked for two McGriddles just put sausage and cheese and the other with bacon and cheese and they put a egg both I was going to question the price though I really didn't feel like it and turns out that's why it cost more than I thought it should I was not happy
I miss the old McDonald's. Now they give you everything in a bag instead of on a tray. Then they expect you to log in on their kiosk. No thank you. I prefer dealing with a human being.
Oh my goodness!!! This is the best one !!! These guys are fast and my food was good and hot... ???
Food is fine. But this is the 4th time visiting this store and each time, something was missing. Yes , we should be checking the bags before we leave but when we visit this location we are headed to a softball tournament .
I drive thru McDonald's pretty much every weekday. My order is always correct and fresh.
Not bad all hot. The kiosk is lame. Ordered bacon and didnt get it. Went up and they added the bacon. Lol no im sorry but hey i get it i have them days too.
Frappuccino machine was down but I had paid for it in the app with REWARDS POINTS because they were expiring soon. So they told me at the drive up that they gave me back the points and gave me my Big Mac for free. Didn't happen. THEY LIED. I had to pay for the Big Mac and they gave me back the points that will expire in 4 days. So I am going to try to use those points in the next 4 days, but I will not buy anything else. Just using points.