Got to watch the Brewers and shoot the breeze with the Baternder about Waukesha High School Football. Very relaxing afternoon! Nachos were the bomb!!!
Only Bar area open and 1 server for all the tables on a Saturday night, but 3 hostesses. Wonder why that made sense to anyone.. ever... cooks didn't pay attention to anything and 2 of 4 meals had to go back. The salad with 1 piece of fried chicken took the longest. Drinks took forever to get and Bar drinks took too long after that. Staff was nice and friendly I don't think it was their fault, saw no management anywhere. I think management is the failure here!!
My experience here was worse than terrible. Came with a group of friends. We were all patient waiting for a table. Once seated, we had to wait forever for drinks, long enough I went to the bar to get my own which might have taken longer. I’m a server, I get being understaffed and things out of your control. All our orders were wrong (no celery or carrots, wrong sauces) and the wings were not even warm. The empty plates and glasses stayed on the table and we had to wait for our checks to be ran when the server had 2 other tables. I am a very patient restaurant goer but this was actually insane. I want to give the benefit of the doubt, but I literally can’t when I saw our server scrolling on her phone. A quick dinner turned to 2+ hours to get out of here. Soooooo bad. I never tip less than 25% and felt guilty not, but when your server avoids your table and just doesn’t care…I can’t pay that
Went for dinner at 5PM Friday 3/25/22, place had one customer besides us. Ordered drinks, my wife's came soon, my beer sat on the service counter for a solid 10 minutes before it was served. We both ordered boneless wings, wife's came after a longer than usual wait, mine came much later than her's, wife's nearly finished hers before mine arrived. I ordered mine wet, but about half of the meat had NO sauce on AT ALL while the others had sauce just poured over the top. The dining area never open while we were there, only the bar area had people. Never so disappointed in BW3, it was always my go to place...not any longer....
My boss and I ordered through door dash today and the lady who answered the phone possibly Lana Amber or Mia had absolutely the best customer service I’ve experienced in mobile online ordering! Brianna who answered the phone just now was extremely helpful and we rated this 5 stars! Also our food was devoured in minutes!
Came in for lunch. Bar had a few tables full but only 3 booths in the dining room were occupied. It took 20 minutes to get our drinks, a lemonade and tap beer, (we were given someone else'sorder the first time)... we ordered food: that was another hour, and AGAIN we were given someone else's order. Finally we got our food, a total of 1.5 hours after we arrived. It was cold so we paid and took it to go.I recommend going to the location on Bluemound instead.
We arrived at 4pm and servers were getting situated for their shifts. Since we had a short window for dining before our appointment the bartender immediately took charge and had us sit at a table in dining room and waited on us. He was amazing and very calm and professional. I asked if he was the manager and he said "No, just a bartender". Well sir, you did an amazing job and YOU are more than "just" a bartender.Tuesday, March 15th. Waukesha - Sunset Drive
This location consistently gets our order wrong every single time we come, we had them repeat back orders and still some thing is always missing or wrong for example we will order extra wet and it’ll come in a dry rub. We always have to open everything to double check that our order is correct and on multiple occasions our food is Cold or tepid. It’s a shame because we love Buffalo wild wings and this is the only location close to us, and they used to be great. But as of this last year it has gone so downhill. And every time we try to give it another chance there’s something else that goes wrong. I would highly recommend do not go to this one, even if there was one 30 minutes away I would recommend driving to that one instead of going to this one. It will be well worth the trouble
Worst experience I’ve ever had!!!! They closed early at 7 n only had fried food… what a joke… our disgusting waitress KAYLA looked like she hadn’t showered in days n smelt like it too… she was high on something…falling asleep standing up… she was extremely rude… never smiled… never checked on us… someone else served the food…she didn’t pre bus anything… we actually thought we were being punked cause she was such a joke… management sucks… very unprofessional n clearly don’t know how to keep employees for a reason…HORRIBLE EXPERIENCE N WILL NEVER GO THERE AGAIN N WILL LET EVERYONE I KNOW TO STAY AWAY…SPEND UR MONEY ELSE WHERE
Amber was awesome. She was so friendly and helpful. Has a great wow your customer attitude. Food was delicious and the price was good too. Good value for the price.