Tonight was the 2nd time I've came to this arby's and came in the lobby to order to go food, both times it took forever to wait on me. The 1st time it took probably 10 min to get 2 sandwiches and the 2nd time I didn't feel like waiting for them to finally come take my order so I left and went elsewhere. They really need to hire more help.
Just had the most frustrating experience in this Arby’s drive thru. Pulled up to the speaker with my kids, waited a few minutes while nobody said anything, so I said “hello?” A voice came back and said “just a moment please!” Okay. So we waited 6 more minutes (yes, I watched the clock), and then said, “if anyone is there, we are still here”, to which a different voice said, “just a moment, please.” So we waited another 5 minutes, as people began to angrily leave the line that had formed behind us, until finally I said into the speaker, “okay, well, I guess we will go somewhere else,” and the mysterious voice came back and said, sarcastically this time, “okay, then have a nice day.”Really? Were we interrupting break time? Clearly they knew they had a line at the drive thru. There were only a couple of cars in the lot, so they couldn’t have been all that busy inside. I almost want to go back and find out the story…almost, but not enough to ever visit this particular Arby’s location ever again.
My husband and I walked into the restaurant for dine in. Upon walking in the employee behind the counter kept mumbling to himself incoherently. We stood there waiting for a few minutes with no acknowledgement from any staff that we were there. The employee behind the counter then walked over to the fry basket to fill a fry container and when he turned back around had French fries hanging out of his mouth. My husband and I turned and looked at each other and decided to dine elsewhere. This is by far the grossest and most disappointing experience at this Arby's. I for sure will not be back any time soon
They always get my order right! I can't say the same about other places, so very satisfied!
Roast beef in a roaster for catering was perfect for what our office needed. Can buy roast beef per the pound and buns in 30ct packs. It's well received by all and without the buns meets gluten free needs! Not a big fan of paying extra for the condiments in cups verses just getting handfuls of packets, but that's the way they have it priced.
i got a buffalo sandwich and it was cold, it had over sauce and couldn’t even it, everything was cold not just my food. hated it.
Just went through the drive thru on 10-31-21. Patty was probably the rudest person I've ever encountered there. She definitely doesn't need to be working with customers if she is going to be so rude.
Excellent food. The manager is funny and friendly. Very helpful staff.
Fadt and Friendly service, Sandwiches could have had a little more meat in them ...
A few times a month, I stop and I buy 5 or 6, small shakes to take to work with me, to treat my clients. Their dollar menu for the shakes is a wonderful treat for people who are less fortunate than l am. Thank you Arby's. We all love you for being so reasonable, and nice.