I ordered a 15 inch Philly Chicken and large diet coke. The bill came to 25 dollars. I thought that was a little pricey so I called the next day and they said it should have been $20. Elijah then offered me a free cookie OR 10% off of my next purchase when clearly the difference was 5 dollars. The offer was insulting and the customer service was terrible.
Ordered $69 in food. 3 of 5 subs were wrong and an order of fries were missing. When I called to talk to them about it she says well I can put you down for a 10% discount next time. That is a complete insult when a majority of order was wrong.
Food was good nice and quick service, tables were dirty and too wobbly too eat on
1/13/2022 The guys that were working together were fun and on the ball. Double tuna, double turkey was delicious.
Not impressed with the poor amount of meat on sandwich had 3 pieces of brat.
Good food ,try the food bowls GREAT
Super friendly, fast & correctly made sandwich.
Went there and the lobby was closed the lady inside just pointed to the sign and the drive through. The sign says the lobby closes at 7pm, but it was already closed prior since we were there at 6:55 and you couldn't see anyone working the counter or drive thru. We tried to explain to the manager Seth that the lobby should not be closed prior to what the sign says, and he said that he would clear that up by getting a bigger sign out front. I don't know what there are continuous customer service issues at the location. The food is good, but it is very much a deterrent when you are treated like a worthless person.
Great food, clean and great smelling bathrooms. Sprecher root beer on tap to boot!
Very poorly managed. With two people in front of us, we left after waiting inside for 10 minutes without getting a chance to order. No one showed any desire to move quickly. The three employees spent more time talking than working. Avoid this Cousins.