Popeyes Louisiana Kitchen

207 E Capitol Dr, Milwaukee - 53212
165 reviews
Chicken Fast Food Chicken Wings
(414) 963-9339

Made everyone in the drive-thru wait over 25 minutes for microwave food! It was so nuked I had to eat my sandwich without the bun! A chicken place that never has chicken available and the staff and managers at each location are completely rude! I would never eat at an establishment where they prepare food of such low quality! They hate their jobs and that is what is most clear! Call the BBB and file an official report that’s the only way! Shut this entire location down!

Up here at Popeyes Chicken on east capital they told us we had to pay with card no cash then when we got to the window I order the family meal with 10 chicken 2 side dish 5 biscuits so why did they give me somebody else order two side dish and two sodas so I got back in the line to get my order so they fix it real fast and didn't put my biscuits in there and was telling me that I had to wait another 5 minutes for them so in all I waited for 45 minutes in all in a drive thru

The owner should be ashamed to have this store and third class employees. I saw an employee taking food out to the special selected people - friends. The car was in parking lot. But hardly take a single order in 15 minutes.Shame shame shame

Garbage. If you have a hour to waste. By all means go to this location. I waited in line almost a hour. No one was answering. When I finally left the drive through line. I drove past the window just to see employees in there socializing instead of doing their job. Waste of time. This place either needs to shut down or get new employees because right now it’s not cutting it.

Waited 30 mins in line for burnt but soggy chicken ? The chicken literally smelt like a house fire. they definitely were wrong for even serving customers that ?? horrible experience. Every time I come here it's a problem. Don't even waste your time.

Never ever will I go to popeyes. 2 days they've had no chicken tenders but continue to take online orders. It is 11:37am which means that they will not have them for the rest of the day

Horrible service I was in line for over 25 min said they were only taken correct change. The cashier was super super extra crispy rude hunny!! Frfr and on tio of all that got the wrong type of chicken than what I asked for. Just sad hopefully this will get better but I will never ever go back to this Popeyes chicken location.

Honestly, I can’t praise these employees enough. I ordered through the app since they are order or drive thru only, and I could tell from the line how few employees there were. Still, they got me food to me in a fairly timely manner, and were just as kind and professional as can be. I was seriously impressed as someone with lots of customer service and management experience. Yes, you will wait a while for your food, but they’ll serve you well.

The line will take at least 30 min even with only two cars in front of you. They’re almost always out of most of their products. Sometimes they just aren’t even open when their hours say they will be. Service is always horrible. This Popeyes should be closed or get new management. I don’t bother going there anymore because it sucks every single time.

This location is terrible. They are never on time the waiting usually exceeds 20 minutes and the demeanor of the people that are working here is horrible. But no one even seems to care about that. I came during the time where they should be open and a worker screamed from the back where she was smoking a cigarette that they weren't even open yet. And it was within the working hours. I'm going to pull back around to place an order and she said to not even bother. The staff is disrespectful and very rude. I don't understand where management is in situations like this.