Closed things before they were closed. Feel totally screwed as it was expensive, no options and not fresh! Rip off! Totally should have walked away, not sure what I was thinking.Why be open if you are not going to have all toppings and options/ flavors available. Not warm and friendly either, I felt I was bothering them.
Feel I got ripped of, as I was getting my yogurt, dude put half the toppings away… it was so awkward In there , rude workers, don’t waste your money here.
Very disappointed with the service. 3 friends & I went about 10 minutes before closing time. They turned off the yogurt machines midway through us using the machines without any warning. When we asked if they were out of flavors, an employee aggressively told us “yeah well we close in 2 minutes.” They also began putting away toppings right before the few of us who got any yogurt had a chance to get the toppings we would have liked. Overall very dissatisfied with the service. Paying costumers should not be treated so poorly!!!
6:30pm, my girlfriend and I walk in. An employee who was sitting in the lobby, on their phone, shouts “ ITS SELF SERVE WEAR A GLOVE!” We walked over to the froyo and all that’s available is Tart, vanilla, green apple, lemonade something… we asked if chocolate or cake batter were available and they decided to close those down for the night. Also they didn’t have To-go lids.So after the lacking enthusiasm and product availability, we won’t be returning.
Love it. The Cashier lady is very social and sweet!
On 1/11/2022 I wanted some yogurt and was told from a friend of mines to try out My OH My on water street! I went on down there and was greeted with this energetic and positive attitude, explained all of the flavors with samples for me to choose from !!!! And I must say I fell in love with the original tart (my favorite) if we have more people that had the great customer service as Latonya did I wouldn’t mind going to some of the other places I use to go to!!! Great place and awesome employee!!!!!
Hi my name is Sherrie Young. On January 18, 2022 I visited your yogurt shop. I was very unsatisfied last night. I still purchased my yogurt, but the tall young man working last night had a very distinctive smell which seemed to be marijuana. I am a very concerned about what goes on during the night shift without the manager present. Please consult with your night shift crew as it was very unprofessional as a business. Thank you, Sherrie Young.
On Jan 20th, i went to my yo my by myself for frozen custard. ever since i was a kid all i ever ate in desert wise was frozen custard! with my mental health being had frozen custard is the only thing that makes me happy at the moment and when i walked in to my yo my, i felt safe and secured ! especially Latonya, she was very understanding and welcoming and had great customer service! i found my frozen custard home .
Hi, My Name is Sherrie Young. On January 18 2022 I visted your yogurt shop. I was very unsatisfied last night. I still purchased my yogurt , but the tall young man working last night had a very distinctive smell coming from , which smelled like Marijuana to me and I know how that smells. I am very consiser customer about what goes on the night shift with out the manger present. Please have a talk with your night crew because that was very inappropriate look for your business. Thanks Sherrie Young.
I was sitting outside debating on going inside when i saw two employees one just sitting on the tables and the other one literally lit a cigarette indoors!!!! and THEN leaned outside ummm gross