The food at Culver's is always top-flight. I gave 3 stars because of the problem with the seasonal walleye fish fry for lent. Culver's cod fish fry is outstanding. Really, it is. But cod cannot compete with walleye for flavor or texture. Walleye is a superior fish, and is priced as such at the grocery store. Each year I truly do look forward to the lenten walleye. Here are my 3 issues with it:1) Why is it seasonal? It is the absolute best item on their menu, hands-down. It beats the fish fry in absolutely every restaurant I have eaten one in, over the past 25 years. I am not sure it is the greatest marketing strategy to frustrate and/or annoy your customers by not serving your best item year round.2) During the once-per-year, limited-time walleye fish fry, it is random as to which stores serve it. Very disappointing when you get to the counter to find that the food you specifically came there for isn't served at that location. I am not sure it is the greatest marketing strategy to frustrate and/or annoy your customers by not serving your best item year round.3) The end date of the special seasonal walleye fish fry ends whenever. The end date is not posted in advance, so you don't know when this will happen. This year it ended 2 weeks before lent ended. So, so disappointing and annoying. I am not sure it is the greatest marketing strategy to frustrate and/or annoy your customers by not serving your best item year round.In conclusion, I imagine that some marketing genius with a bunch of college degrees came up with the idea of making it seasonal. Did I mention it is pretty much just plain common sense that it may not be the greatest marketing strategy to frustrate and/or annoy your customers by not serving your best item year round?
I have nothing great to say for Culver’s as a good place, but I wasn’t allowed to order since it was closing soon. The only reason I was to complain is because they let several people in front, and behind me order whenever we got there at the same.
Food was great , got our food really quick even though they were really busy , excellent customer service from staff
Once again, great food, great service! Just have to figure out the long line/parking lot situation. It takes awhile to get the food, you know? Worth it! Just takes longer than other Culver's.
Went there for Fish on a Friday during Lent. Ordered it online, immediately got in my car & drove there. Parked where I was supposed to. Clicked on the "I'm Ready" button on my cell. They brought my order to me within 1-1/2 minutes. If you decide to order inside it will take at least 10 min. If you place your order going through the drive thru. AT LEAST a 30 minute wait. The meal was good BUT as always @ Culver's WAAAAY too expensive.
I love Culvers! Great food. Sometimes can be a little bit of a wait but they make everything fresh, so it's worth it.
When confronting their male Hispanic manager about an overcharge discrepancy (pertaining to a digital coupon on my smartphone), he couldn't have possibly shown a more careless diregard to resolve the incident in a righteous manner; it was purplexing to our entire party how he didn't even make an effort. He was only concerned with the supposed "line of cars behind us" in the drive-thru lane and continually denied any calm & peaceful request to simply look at my receipt from an identical order only 30-mins prior that clearly depicted the price difference discrepancy. He only wished to shoo us away and made zero attempt at a concession of any kind. My family has been patrons of this specific Culver's for years. We will no longer spend our money at this location, and that means never!
Culvers are always a great place to eat.
Super friendly young man delivered our food to our car. The first person who delivered our drinks and icecream forgot one of our icecreams and he was being very humorous about he looks to be a great team worker.
Always wonderful employees and great service. Also quick considering how busy it was!! Keep up the great work!!