Worse chipotle ever I went in there today one guy ahead of me shoulda been in and out but no the girl making the food down the line was okay but definitely not good and we waited about 5-10 minutes just for somebody to come and ring me up. Then don’t get me started on the steak LITERALLY DOG FOOD way over cooked, dry, and not even edible. Very upset and will definitely never be going to this one again!
I literally asked for chili sauce on the side. They have some lady who doesn’t speak an ounce of english reading the english order tickets, making the food wrong. it said on the sticker (side) and she still put an exaggerated amount in & then gave me a cup of it on the side? i don’t know what’s wrong with these peoples common sense but i’ve worked in fast food & it isn’t that hard i swear. you guys definitely earn that 12$ an hour i swear
Sent my order with Uber Eats without 3 bags of chips. Burrito was tiny and barely contained any ingredients and wife’s tacos were well, I don’t even know how to describe what we found when opened (see picture). Received half a quesadilla and small rather than large queso. Will be contacting corporate for full refund and explanation on why no single part of my order was correct even after waiting twice as long as expected.
Will not answer the phone. Called 5 times. Needed to contact for an allergy issue. Ontop of this, my dasher asked them to remake it for me since I could not contact and they refused to remake it initially until my dasher stood in line and got it made for me. Finally, they sent my dasher out with the wrong bag of food, except for the remade burrito (that they wanted to charge her for. It's an allergy!).they had taped my order sticker ontop of someone else's. Sorry Rob, we got your burrito bowl and chips with guac.
Would not answer the phone, needed to contact about an allergy issue.
Ordered delivery for three hard shell tacos with guacamole. Not only did it take nearly an hour to arrive, but it arrived freezing cold, as if it was left in the delivery driver’s car cut up to 30 minutes. My salsa was half frozen and my taco shells were stale and chewy. Additionally, my guacamole was never put on the tacos, but instead dropped in the plate beside them. If your looking to order fresh, hot food, avoid this chipotle. My entire order was disgusting.
This is the worst chipotle i have ever been to. They mess up my order every single time i order online from them, or better yet they barely fill the dish. Absolutely amazing how this place can never get it right. Save your money go to the downtown location!
These guys are always great never have I had a bad experience with them the food was always great that's why I'm in there at least once a week
Made me wait outside for 10 minutes in FREEZING temperatures for my food. Completely ignored me and multiple other guests standing outside the door in the cold. And then they messed up my order and continued to ignore me so I had to stand outside in the cold AGAIN and wait for someone to come to the door. After ignoring me and 5 other people waiting outside, they finally came to the door.Absolutely ridiculous service and cold food. Don’t come to this chipotle, it’s not worth your time or money.
Every door dash order is missing stuff. Missing 2 salsas, Guacamole, 2 tortillas this time. Can yall actually LEARN TO READ at this chipotle? Food quality has gone down and sucks to miss half the order. And another recent order had tons of BONES In the chicken. Moving on to QDOBA. Junk.