Placed a mobile order and it wnt thru on there stores app get there after waiting over 45min in there drive thru to be told they can't do part of my order after taking the payment and they say go threw the third party app to get my refund and upon telling them I used there app they say they don't know how to give the refund very poor service definitely not coming again. Got sent forward to wait on my order so they can help other people and ended up sitting there another 25 min just to see all the lights go out and not get any of my food went to the front to see all the employees cars gone from the lot they took my money from my account and just closed without giving me any of my order definitely getting my bank involved in this incident.
Deserves negative stars.... Worst Wendy's ever in my experience. Probably won't go to any Wendy's for a while...and it used to be my favorite fast food joint.... You'll pay for this, um, I'm not sure who exactly, but definitely someone ??? You ruined Wendy's for me, thanks ? DETAILS: cold burger and beef patty was in 4 pieces, uncooked fries, less than half of the choices on the soda machine worked, lobby was trashed, staff was not paying attention.... How is this place still in business? Maybe it was a bad day idk, but this ain't over, I'm letting Wendy know what you're doing to her legacy
The soda machine was down and apparently has been for awhile before my visit. The lady running the drive through just expected me to know this as well. I would suggest a different location if you want to eat at Wendy's.
So Dave's daughter Wendy's got her own restaurant it's good stuff too $4 for a meal how are they even making money? I'd recommend it to who's cheap like me
Went through the drive thru on March 8th a bit after 9pm and ordered the Spicy Chicken meal plain, as well as a Fish Sandwich also plain. Got home and found cheese on my plain fish sandwich. Teach the people in the kitchen that plain means nothing but the meat and the bun.
Found a bone in my chicken sandwich called about it and got hung up on
We ordered 60 junior bacon for our family. We ate breakfast already but needed some lunch real fast. The lady at the register did its probably going to be about 30 mins but they had the order ready in 15 mins. Awesome job guys!!!!
Nuggets tasted like they were reheated. And the French fries were hot (which is good if there fresh) thoes were also soggy and reheated.
No one can even pretend here. No “hi” or “thank you”, no talking at all past the initial order. The cashier didn’t confirm my order or tell me the total, she didn’t offer a receipt. The person pouring our drinks had their mask hanging off of their face and as they were putting ice into the cups they touched their face many times with the same hand they were holding the drink lid with. The bottom of the lid came into contact with their clothes multiple times too, then they put it on our drink.I didn’t see how the food was prepared but if the other service gave any indications it was done carelessly and with no Covid precautions.I had contact with 4 ppl and the only one who spoke even one word to me was the person who took the order.I’ll never stop at this location again, unacceptable during normal times let alone during a pandemic.
Burgers were good but the chicken sandwich was like warm. All in all was good fast service. But not pleased with the chicken sandwich.