Twisted Grounds

6067 Gemini Dr, Madison - 53718
82 reviews
Coffee Shops Coffee & Tea Juice Bar & Smoothies
(608) 630-9860

Issues -1. A coffee shop that doesn't have mugs for dine in customers. Wow. When I asked for it, the answer I got was - Oh, we feel like most coffee shops don't have them! When I pressed harder, I was told I can bring my own. Question to the shop - Do you guys take your own dinnerware to restaurants when you eat there? How would you feel if you buy wine at the bar and it was served in a paper cup?I mean really?? Please use paper/plastic cups for to go customers but the dine in customers can certainly use porcelain mugs. Coffee tastes better in a porcelain mug and we pollute the environment less. Why use plastic/paper cups/lids/forks/spoon/knives for dine in at all?2. They didn't have a traditional style Macchiato (4oz) or cortado (4.5oz). The ones they listed on their menu were 12oz. I am disappointed that their Americanized espresso (Starbucks inspired) drinks have a completely wrong recipe.The good -1. Ordered a flat white. The espresso was extracted correctly, the notes were pleasant and sweetness was there. But that paper cup...ughh!2. I am vegan and they were able to substitute eggs with plant based egg for my sandwich! The sandwich was good!

I just moved into an apartment close by and decided to stop in for a coffee and to sit and get some work done. The two girls working were very friendly and helpful. The place itself is cute, lots of comfy seating and lots of tables and chairs. Be careful to pick a spot far from a speaker as the music can be loud. My iced oat milk latte was delicious - high quality oat milk and delicious espresso. I will definitely come back to take advantage of their weekly specials, such as bottomless $15 mimosas on the weekends. My one complaint is them not offering in-house glassware for cold drinks… so much plastic waste!

Awesome coffee shop! Delicious food and drinks! LOVE the atmosphere and friendly staff! Will definitely be going again!

A little frustrating that the cups are not filled. I would have ordered the smaller size and not paid for 16oz if I had known they wouldn’t actually fill my cup. I paid almost $8 for a late I think it should at least be a full cup.

If you are going to have no paper receipts and ignore requests for amounts on your phone, maybe get a better paperless system. This has happened twice where I cannot get a receipt. I get an incomplete text and when I do what the text says to send receipt I get a message it does not recognize my phone number.

It's a nice place for a little get together with a few friends. The coffee is good. A very eclectic selection meals available.

Their coffee and smoothies are delicious. The place is pretty neat on the inside. Great place to go for breakfast and lunch.

First time at Twisted Grounds yesterday for a business meeting--excellent place. Various types of seating and the coffee was very good. I'm not on the East Side often; however, next time I am--I'll stock back in.

Twisted Grounds is a great coffee and food place! I love all the options they provide. Cold brews to lemonade and baked goods to freshly made food! Plus it supports many local businesses and has a great aesthetic

Honestly the prices are steep and kinda unfounded; the food, while tasty, is very clearly premade and reheated. If you're gonna charge $12 for a sandwich plus tip with no servers, maybe make sure it's not cold in the middle?However, I can't exactly blame them for it, since the place was packed. Clearly their customers are willing to pay a premium for large windows, couches, and a huge variety of things to order. And their commitment to local sourcing is impressive.I'd be really interested to know what their starting wage is. They're banking on the nearby development to be successful, this equipment and decor ain't cheap. If they just bit the bullet and invested in an actual chef, this could easily be elevated to a destination spot. Less branded merchandise as you walk in the door, but a higher quality product.