ZERO stars if I didn’t have to make a choice. Went in there to buy sandwiches for my team (a meeting). Had an order of 8 sandwiches- nothing crazy. When I walked in there was literally nobody else in line, and about 2-3 tables where people were dining. The first guy taking the initial order was pleasant enough. He mentioned they were just finishing up an online order. He started taking my order as I had a list I was working off of, when a “Manager” walked up and started helping him. I started getting confused with my order because they wanted me to tell them how many of each type of sandwich I had. I told them I was making my way down a list and I didn’t know for sure. The “Manager” (man in his possible 30’s), told me in a rude, annoyed tone of voice, that next time I should order online. I told him I don’t like ordering online, and that I prefer coming in and ordering it). He said to me “well, then we’re not going to be able to write all the names down on the sandwiches so you’re going to have to open themall up and figure it out”. I stood there confused thinking that is literally their job. What is the difference if I am one person ordering 8 sandwiches, or 8 people ordering 1 sandwich? Would he have said to the 8 people that they would have been better off ordering online? Eventually as all the sandwiches were being by made the process felt uncomfortable, rushed, and unorganized. Like I was more of a hassle than a valued customer. I didn’t even waste my time putting toppings on anyones sandwiches because he just wanted me out of there. I spent over $70 on rushed, dry, topping-less sandwiches that I then had to take back and fondle all of them to figure out whose was whose. Wonderful idea when we’re still in the midst of a pandemic. Later that same day I took their survey, shared my story, and asked that I be contacted. That was 3 days ago- haven’t heard from their company yet. With the way things had gone up until this point, this isn’t surprising.
Staff is awesome food is amazing and quick eats that are always fresh and toasted can't beat that
I had the mushroom melt sandwich. The sandwich was tasty and the service was very nice. Clean restrooms too!
the chicken sub with extra cheddar and hot peppers is worth it
Very friendly and helpful staff, were very fast even though it was very busy + during the lunch hour, food was very good and definitely a step above most sandwich shop chains, definitely get a jar of peppers for the road!
Food was fine. Very overpriced for the amount of food that you actually get. It seems the draw is more that the quality of your sandwich makes up for the price, but in reality it doesn't. Something like $10-$12 for a 6 inch sub and chips. Was a great place to try once but not my go to place to eat. Restaurant atmosphere was relaxing and pleasant. Things were fairly clean too.
Good sandwiches and great cookies. Soups a little salty. Picked up 4 sandwiches and all enjoyed them. Do note that they are on a walk street.
Good subs.
Favorite state street subs ten years and counting
The sandwiches are just okay. Classic venue with an iconic storefront, but the food leaves something to be desired when another niche sub sandwich joint lurks just around the corner.