I love the food here. I always visit here when I come to Madison and take food home to Waukesha. This is the real deal; one of the best I have ever been to. -Caryl McCain
Absolutely terrible, we ordered food specifically and it was only two items. We waited almost 2 hours for our delivery and once We got it It was the wrong order, the bag we received it and was completely trashed and disgusting, the containers were poorly closed and the food was disgusting. In our rice we found hair which wasn't ours, not to mention when we had called the number on their seat for the other order a person picked up saying that they had gone hours, our orders were completely mixed up. This is unacceptable I'm never eating here again! Don't waste your time.
We ordered delivery because we are staying at a hotel, and I am SO glad we did. Everything we got was delicious! Plus, I got a free order of chicken fried rice by ordering through their website.Note: I see other reviews on here who have complained about delivery, so we must have gotten super lucky, because everything was fantastic and quick.
UPDATE: I received an email this afternoon that simply stated that they spoke to the delivery driver and the driver said they delivered the food to my house. Never happened. No food was delivered and there was no SMS message that I normally receive was received. Nothing on my Ring camera. And no phone call from this restaurant. They are refusing to refund my credit card used. At this point I would never consider ordering from them again and even though my order didn't cost very much, it's the principle of the matter and the terrible lack of communication from anyone at the restaurant and STILL refusing to credit my account.I ordered food and after waiting over an hour with the tracking system stating the food was on it's way. I called the restaurant to see if it was still coming and a gentleman told me the manager was on the phone and would call me right back. She never called and when I called back I got no answer. Super disappointed. The charge has not been taken off my debit card either. No food, no call back and card charged. Somebody needs to fix this asap.
Typical Asian restaurants provide portion options as either pints and quarts. I ordered a quart of food which is 32 oz of food. They gave me a 24 oz container, they're not holding up their end of the deal with their portions. Appropriately price and portion your dishes. You're knowingly not providing the customer what they paid for, it's not a good way to do business.
I ordered food to be delivered and it never came. After waiting 2 hours, I called the restaurant and the gentleman who answered stated that his manager had handled my order and she would call me right back. I never received my food and they have not called me back, nor have they credited my debit card. Just terrible.
This is a great side of the highway, satisfy your Asian food craving while on the road kind of place. Dishes were tasty. A little low on beef and chicken in the dishes we choose. Fried rice was not very good. Friendly staff and food was ready very fast.There is no space to sit and eat inside. Looks like they are renovating with lots of stuff packed in the guest area. Definite grab and go place.
We ordered 3 items and all were awful which has never happened with this restaurant before. The boneless ribs were completely fat, both entrees had almost no meat, were all rice and noodles. I called and they said a manager would call back. He did then said he had to text his boss. No one ever called back. I complained to Eatstreet and they said they couldn't refund the $56. TOTAL WASTE OF MONEY and I'll never order from them again.
Ordered from online service at 9:38 pm. Restaurant gave the order to Door Dash for delivery. Door Dash delivered to the wrong hotel.Called to say I did not get my food. Restaurant said they had to call Door Dash. And would call me back. Door Dash said call the restaurant. It’s now 11:35 pm and I can’t even get a refund???? Won’t be using either ever again!
Im new to the area and I do doordash on the side and I kept picking up orders from flaming wok so I decided to get it doordashed myself and the food was amazing. I will definitely be back!!