I did notice sub cardboard containers were covered with greasy finger prints from sandwich maker. Pretty gross with greasy hand/finger smears & pieces of lettuce.My sons Mac & cheese was a very small size for the 4 dollar price? Rounded up bill…..cost did not meet my expectations.
Been a regular customer for 3 years, but really disappointed with my recent experience. I ordered a veggie sub and observed this ham/bacon stuff. I was expecting a simple sorry and getting a new one when I pointed the meat portion in a supposedly veggie sub. Instead they doubted me and said it was just tomato. But, if I insist, they would make a new one. Well, that might be the last that I order from them.
Great food and service. Have walked in and out a couple of times in the past, as their menu looks pretty standard to other places, but I'd advise other to AVOID MY MISTAKE!! Even though most items on the menu loom "basic/standard/common", absolutely everything on this menu is next level compared to other sub places!!! Always fresh ingredients, hot subs and impeccable flavor. My wife's favorite is the #1 and mine is the turkey sub (forgot which number that is). Service is excellent at every location. My only critique would be the pickle. Don't really care for the flavor of the pickle, and I see why they ask if you do or do not want one (even though it's free).
Delicious sandwiches with multiple choices. Quick, friendly service. Lots of tables to allow for social distancing.
Their gluten free bread is so amazing!! It is so nice to finally eat a delicious sandwich after all these years. Thank you so much for offering this! Also, the staff here are super friendly!
The sandwiches are seriously delicious! And the employees are very nice. It was my first time at a Firehouse Subs and will definitely not be the last time. The brisket sandwich was the best.
Best sub place in Dane county. Toasted club is soooo good.
Ordered a sandwich and waited patiently since they were very busy and told me it would be a 15-20 min wait. After 25 min and seeing people that ordered after me get their food, I asked if my ticket was lost. They said, "okay," and walked away. After 50 min when people that ordered 30 min after me had finished their sandwiches and left, I again asked where my food was and got a bewildered look. Then was asked 3 times what my order was. They lost my ticket. No coupon, no free food, nothing. Late getting back to work because of them. Great way to treat a volunteer firefighter and veteran. Won't be returning. Go to Jimmy Johns or Subway.
Better subs than I expected. Service not so great. No one seemed to like being there.
Great food, very friendly staff! Highly recommend a visit here.