All if this happened yesterday 4-17-22 First of all we walked in there the manager screamed and said the other girl can help so we went and the cashier was pretty nice and then we found 2 hairs on our food and then we ordered other food and it took a like almost an hour to get it. When we went to buy candy at the register manager again was screaming at the cashiers and was really rude to them. Bad experience for us.
Had a great birthday!! Brought our own cake got the kids time on the games and had family time with snacks of pizza and a sampler app!!
This is not the CEC of old! I stopped in to say hello to a friend who works there and stayed for a personal pan pizza and a draft Spotted Cow. The pizza was excellent and the Cow was too ? The last time I was in a Cheese was 35 years ago with my own kids ... what a difference now; well lit, good menu and salad bar, fun games (lots!) for the kids and very positive messaging, songs, and videos on the screen. Diversity, equity, and inclusion are a big deal here and great to see. I'm sorry I missed seeing The Mouse on this trip but I'll be going back for that, and more of the excellent pizza with a crispy crust! Moms, Dads, and Grandparents, come check this out with the kiddos!
The girl in the custom loves kids. You can totally tell. Thank you. 2 days in a row. Made my kids week. Thank you. Who ever is manager.......... DONT LOOSE HER!
Had a birthday party at Chuck E Cheese and the kids had a great time thanks to Diane! Talked to her earlier in the day to schedule the party as it was a bit of a last minute thing. When we arrived there later that evening, she had everything set and up ready to go.She was very friendly with a great personality and was very involved with the guests/families making sure they were having a good time. Thank you Diane and we will be back!
We arrived for a 2 year olds birthday party and Diane was less then helpful. She was angry I did the feedback before we arrived. At that point I was extremely happy with everything and gave good scores. She told me you don’t know how hard I work on my score. You just screwed me. However!! You just told me you do the review with your customers so you can stay at 100%. Not cool!! The cashiers was super nice, after that Diane ignored us and talked trash about us in front of other guests and us!! We was standing right there!! I don’t understand, for a party that cost $500.00 you’d think she would be thankful, with our party package was supposed to get a hostess well we didn’t have one. We won’t be back here!! She needs to learn how to work in customer service. If I could give no stars I would!!!!
Our kids had so much fun and everybody was really nice there
Place was pretty empty and had mostly to my 2 kids and myself. I haven't been to a chuck e cheese in like 15 years but my kids had a blast lm chuckee even came out to give them a high five.Place was clean and all the games worked right away. For 20 bucks you can give you kid a solid hour if fun!
For little kids this is such a happy place form them to go! The location is all newly remodeled and in great shape. We hosted a birthday party and the five year olds had a blast!
Thankful for a great birthday, a great fun day for our family… the staff was so amazing and accommodating, especially with it being so busy, Diana did a wonderful job!