I ordered my food and asked the cashier to not add certain things with the order because I didn't want them. Well she did anyway, so I asked for a refund. Get this they refunded me my money and then still charged my card for the meal. So in reality, I still paid for a meal that I didn't eat or accept. The meal never touched my hands or even left the restaurant. How do you refund someone, and turn around just to take it back? Also I still have both receipts. Bad for business.
The girls working in the back were clearly working as hard and as fast as they could. There was a line out to Sherdian and they still held their cool with the guests inside and the pace of service. This local restaurant is definitely a staple in Kenosha...they've kind of been through hell and back in the last ten years and they still maintain delish hot food and an out of this world ice cream menu!
They closed at 9pm tonight, was in like since 845, however when I got up to the speaker it was 9:01. They stopped taking orders because they turn their machines off at exactly 9. I worked at shirls all throughout high school and this was never a thing. I understand there needs to be a cutoff time, but if someone is in line before they close they should be served. I’ll just go to Culver’s from now on.
They was slow they treated me like I wasn't paying and went out back door to serve another customer and my food was right on the counter
Always a good spot for a bite. Getting a little pricey but so is everywhere else right now. Can always count on getting what I expect here.
Great food good price and outstanding customer service I get food here almost every Friday
I usually love this place. But I just paid $20 for two Butterfinger polar blast and a Sunday. The polar blasts are like six dollars each and there was nothing in them but vanilla ice cream. If I wanted vanilla ice cream I would have bought twice as much from the store for 4 dollars instead of 20. Not happy at all
Lives every bite! Got Cheesecake ice cream and there were chunks of delicious goodness all throughout. Will definitely return!
Long waits but def worth it. Loved that they carried collectivo coffee. Thank you for serving such a great local option!
Wings were horribly overcooked hard. I did not enjoy at all. Butter pecan custard was delicious!