Super super impressed with the customer service and hospitality at this Toppers location.Time and time over the crew members always go above and beyond... shout out to Gabby, too for being an awesome manager and always making my pizzas ? .... Five Stars Frfr ((:
First time here. Amber was helpful and patient while I looked and asked so many questions. Thank you. And the topperstix is so good
This location was great I've only been once Sunday night 6/19/2022 and the food was just right the employee who took our order was kind and really had alot of positive vibes which definitely added all around good experience from food to service. I wish more people were like that
So I ordered a pizza at 11:00 pm Sat and waited it said it was out for delivery. Never got my order at all. Even left a tip. Honestly worst 43 dollars ever spent and didnt even get any of the food I ordered. Not the first time this has happened.
I made the decision to drive across the country (Seattle, WA to New London, CT) for good reasons but as someone who is deathly allergic to dairy, eating while traveling tends to be hazardous to my health so by the time I made it to Wisconsin, I needed food. I assumed I would not be able to get anything until Chicago (maybe because it was already late) but then I found Toppers and ordered a vegan BBQ.While I opted for curb side because I was not sure how easy it would be to get in and out with my puppy but when I saw it was not busy and the text number to let them know I was there was not recognizing my number, I just went in. Liahna (did not get the spelling) was the primary (only) worker there and really was a breath of fresh air after driving through three states that seem to hate any diversity and/or being a decent nice human being. Liahna offered help with the texting (which honestly who knows if I will ever be back - but also the customer service was so awesome I had to leave a nice review which says something).Liahna deserves a raise, seriously!! Great tasting pizza. Really above and beyond customer service. There was an obvious care for human beings in general and a pride in the work. So while people often disregard customer service/ restaurant staff, I think they are saints. In this moment where I was hangry and basically had lost faith in human beings - there was a friendly nice person with a warm comforting pizza who was also willing to explain tolls to a West Coaster. That pizza made it almost all the way the NY state and was still delicious! It helped me remember there are still good people (and good vegan pizza) in the world while road raged truckers seemed bent on killing me.Good people and good pizza are under appreciated and under valued. So when you need some of that warm comfort of a pizza, do not forget to tip heavily so those wonderful people can pay their rent. It is not really necessary for them to be warm in order to do their job but it sure is nice when they are.
Ordered food late this evening via DoorDash pick up. When I arrived I was met by two exceptional employees, Jared and John. They both demonstrated exceptional customer service and even took a few minutes to have a conversation with me while they finished my order… granted it was right before closing so that’s probably why they had the time to do that but it still made my night as I was at the end of what was a pretty bad day! Great job Jared and John! I’ll be back in a few days with a token of my appreciation for both of you for a job well done!
We ordered online and went to the store when it said it would be ready. We were greeted by a TV that said the order was ready and paid. Waited about 10 minutes before getting a refund and going to pizza hut. This isn't the first time the order wasn't ready when it was supposed to be. I don't think they start making online orders until you get there.
Multiple times we have ordered pizza online and showed up when it supposed to be ready. Sometimes it will even show ready on the TV in the store but I still wait 10 to 15 minutes. I don't think they start making pizzas until you come to pick up.
Food is good but my delivery driver texted my number he got from my delivery order at 2am to hit on me and that made me very uncomfortable. He also didn't leave it at door like requested and continuously knocked until i opened up which is how he saw me in the first place.
I placed a order with toppers for my children and myself and was tracking my order . The tracker said order received, we’re making it, we’re baking it but never said we’re out for delivery. My hungry family waited a hour and a half. Tried calling store but it was automated. I also tried to find a 1-800 number but couldn’t find one. I sent in 2 or 3 emails and never received any response! I’ll never order from there again.