We arrived at the site and ordered food inside. One cheese pizza, one super Supreme, mozzarella sticks and bread sticks. They brought the cheese pizza to the table 10 minutes before the mozzarella sticks and 10 minutes after that the bread sticks and super supreme. When the mozzarella sticks were brought out to the table the server said I don't know why this is all coming at different times but I did. It's because the staff was to busy talking to each other and sitting at booths eating to care about the order of customers in the building. Pathetic service from a pizza chain that now days gets out done by pretty much every pizza chain or there. Everyone out pizzas the hut!! Will never return...
everytime I order from this place it takes 2 hours and swear it's my last time. then 6 months goes by and I think to myself its gotta be better. I am disappointed every time!!!
Didnt Follow online order and make pizza correctly. Also answered the phone with a were closed not a hello is inappropriate.
Pizza was dry. quality not as good as previously enjoyed. missed not having crust toppers available.
Order went in at 6:42pm, its now 8:30 and just finally got my now cold pizza. I called the number on the signs as instructed and waited 5 minutes for customer service to pick up. Not the store, but just regular customer service picks up and than was on hold again for another 6 minutes, during which I'm watching two employees walk pass the front counter while another employee at the front counter was just doing paper work and ignoring the phone which was me.6 minutes later, another employee finally comes and picks up. Like seriously, your lobby is closed, there's no one else picking up pizza and no one wants to pick up the phone because "not my job"I'm all for higher minimum pay, but when you can't or in this case don't even want to do the minimum customer service......Don't bother ordering anything from this store. You're just going to get disappointed. Pizza Hut is officially on my "never order from this company ever again" list
The pizzas were horrible. Supreme tastedweid and underdone...pepperoni was overdone....we used to go there quite a bit. Not anymore
Tried ordering a pizza on our way into town to be delivered at our hotel. After being on hold for ten minutes I finally got through and placed an order. After taking my CC number we got disconnected. Called back several times with no answer. We ended up driving past and the restaurant was closed! I’ve never had such complicated experience ordering a pizza.
My pizza was delivered in a timely manner by an energetic and friendly driver, and when he opened the bag featuring the pizzas, they were still hot and fresh based off the steam.
I ordered pizza from the same location couple months ago and it was just ok, so I thought I would give it a try again before I cast judgement and mush to my suprise the pizza was excellent.
Horrible location!! Order from Lombardi St. Awful cook horrible customer service!!