They always have the best warm subs
Where to start geez!!!! I have never been to a firehouse subs before and lets just say i wont be going back the young guy they had taking the orders walks up doesnt say a word and rests his head on the cups waiting for me to say my order (again first time customer) so i dont know specials, prices, meal bundles or anything. So i order a chicken bacon ranch and the guy responds like a horrible voice mail where when they leave their number the say it so fast you barely catch any of it. So i proceed to go with what i would hope they have and the total comes to $12.55 as a large. When my name is called i ask where the drink cup is and im informed i didnt get the meal just the sandwich and that they could ring me up again for just a drink but i said no thanks and left. For $12.55 i feel a sandwich should come with atleast a drink but ill stick to other locations where customer service is available the people there barely talked and when they did it was to acknowledge a customers question. No greeting, no thanks for coming, no nothing. Oh and not to mention they had a pile of trash swept into the center where customers walk just sitting on the floor i wish i had my phone at the time to take a picture. I was there on may 18, 2022 around 6:50pm
I placed an order on line, paid for it, and was told it would be ready by noon. My wife was in the store at noon and the staff was very rude and told her my order was on the bottom of the list and will not be ready for another 50 minutes! The restaurant was full but there was no one at the counter ordering. I tried calling and requesting a refund. I was asked if this was Neil. I said yes and was told I will need to call back when she was done with her orders. I asked how long and was told 30 minutes and then was hung up on. With this type of service, you have lost a regular customer. I will update once I find out if they will refund my money.
Amazing food. Fast & friendly staff. The guy who took our order even gave us suggestions. We will definitely be back.
Was unsure of what to think of this place… but tried it for the first time today and I’m really impressed. So much better than Subway or Cousins. Didn’t have anything special, just the “Hook & Ladder” but it was perfect. My new favorite sandwich. Chili could be better… but not complaining.
great tasting subs and friendly service
great tasting subs and friendly service
Always have good staff ! No hurry, excellent Sub,s . My favorite the hook and ladder, pr hero sub.
Always great food, never disappointed in FH's quality.
First timer... more than I was expecting. Great service, great food... chili was my favorite