Bunch of kids working. Very limited choices of food. Was told a 5 minte wait for being beef but waited 20 minutes and just watched the kids screw around and hide in the backroom. Watched numerous people decline ordering in drive thru due to limited choices. Worst service ever. Need to have a responsible manager on duty ,not a bunch of kids who don't care.
Been there a few times and first time they were closed because of a kitchen fire. Second time they were waiting on a lot of food to be cooked and tried to go there today. Website stated they were open till 9pm but they had the doors locked at 7pm. It would've been nice to have a sign up saying they're closing because of being short staffed or whatever it may be. Seems to me to be a mismanaged establishment run by kids.
The food quality was not what I have had in the past from a panda express. Many dishes were not ready and we were fine waiting the 5 to 7 minutes they said it would take. After a 20+ minute wait the started to take orders from people who just walked in the door and not fill the orders waiting. Many people had to go up and ask that their order be filled.
Didn't receive anything as ordered or the appetizers; Upcharged for blk pepper steak twice and didn't receive that and also charged for appetizers that weren't received. $12.90 worth of food not received for a total of $40.83.
Hard to recommend this place anymore. When the food is stocked they have some pretty good stuff. As others have pointed out its always a mystery what food they are actually serving each day. Personally I like most of the menu so it's not a huge deal. Prices have gone up which is expected these days, but the service in the drive through is pretty bad. I've been offered someone else's food at the window the last 2 times and there is only one line of customers.
Seriously do not come here. I have had two bad experiences in a row coming here and they were completely different months. My most recent experience they forgot not only my first complete order of a bowl of rice and orange chicken. But they also forgot my other side. The woman at the window was extremely rude to me and I was very patient and kind with her. And she literally slammed the door in my face. This establishment does not deserve to be running at all. I will never ever come back. And whoever the girl was with no name tag that was extremely rude to me should be ashamed of herself!!! I wish I could give NEGATIVE STARS. DO NOT COME HERE.
Stopped at 4:30 and they only had drive thru with so many non available foods. What is going on? We left, was a favorite place of ours but not anymore. Needs a good manager.
I’m not sure why the owner hasn’t pulled the plug on this place yet. Can only offer two items on the entire menu. Certainly don’t come here if you’re from out of town because they don’t even have silverware or napkins to offer through the drive-thru. No escaping the drive-thru line when you’re in it. At least have the courtesy to put some signage before you get trapped in the line.
This panda Express is known for not opening when they are supposed to. More then 3 times I've waited in the parking lot to order food through the drive thru for the hours listed for operation. But they seem not to care about the opening time. I've seen some workers come in 15 late to open the doors for workers to start working . I've complained about this before and NOTHING has been done. High ups seem not to mind this. Nothing has been resolved.
Placed an order for pickup and it should have been ready in 10 minutes. I get there wait 10 minutes in line to be told they are out of broccoli beef and mushroom chicken andnit will be a further 20 minutes. Still waiting 20 minutes later. Plan to make this a day trip and if you order at noon maybe get your food by midnight.