I understand the service industry is hurting right now but what happened with our order was no excuse. Ordered a Big Hot Ham Meal, Big Roast Beef Meal, and a Kids Cheeseburger meal. It was a very long wait to begin with. When I got home I went to give my son the milk that came with his meal. It was already open and half gone. These milks have a seal on them and there was no seal. Our fries were half filled up. The milk really made me mad. I called and spoke to Dakotah the manager and I told him about the milk. He said that’s happened because they use that milk for their shake machine because they don’t have the ingredients for the shake machine. This is a 7oz milk. How much can that really help fill a shake machine? I asked why they don’t mark the open milks and keep them separate from the unopened of that was the case. He sighed and said I don’t know. You’re the manager get your stuff together. I don’t but the reason for the milk being open as what he stated. I truly think someone drank it and then they gave us the half used milk. He offered a coupon for my issues. I said a coupon? I want money back. I will never be back except to get my money back.
My biggest complaint is not the food, but when we stopped here with our family they had no changing stations in the bathrooms (men or women) to change our 2 babies. Pretty disappointing since it’s very rare we go to nearly any fast food place one is not there. Staff didn’t seem to mind saying “nope. Don’t have one” pretty proudly. Won’t be back here again. BK is right down the road. Try that instead everyone!
Ordered in drive through line with 3 cars ahead of me. Then waited... 12 minutes later I left the line without advancing toward the window. Terrible service.
Horrible customer service to start. The food was cold especially my French fries. I went back to the line and asked her for a different order of french fries to replace my cold ones. She was not nice, she was actually rude during my whole time with her.She replaced my French fries for ones that were a little warmer but they were dark brown and crunchy, too done, not the way they're supposed to be.I guess the joke's on I guess the joke is on me for going there in the first place.I won't go back and I would suggest anybody else eat there.
Good food but drive thru cashier could have been friendlier.
Waited 20 min for food, in drive-thru..live 3 blocks away, food was not even remotely warm. Called and spoke to manager and was just snarky about my complaint. I know now why parking lot is always empty.
Probably my favorite for fast food, but no vegan options. The world is changing and I think adding that to the menu would be great
No sit down plus nothing of value on the menu. Don't go here for breakfast. Well at least not this location for breakfast.
Sorry for the inconvenience of my one star review. Please update you hours or just go out of business because right now your just usless
Anything that you would order at a Hardee's is also good at this Hardee's.