This McDonalds is by the worst McDonald’s ever. Every single time we go we never get the condiments we ask for we just sat through the drive thru for 40 minutes to get home and not have bbq sauce. Normally I don’t say anything but every single time it’s the same thing. The last time I actually checked and then went inside because I had no sauce and the manager asked me to go get my receipt and told me that they don’t give out extra bbq sauce. I literally said I could understand that if they would have given me some in the first place and she was overly rude about it!
I ordered today with my rewards points and it’s 4500 point for a medium or large frappe so of course I ordered a large and I understand mistakes happen and it was rang up as a medium so I took it back up to the front and POLITELY told the female manager I wanted a large and she was absolutely absurdly rude! Had a terrible attitude towards me I am just in shock how unbelievable she acted and spoke toward a customer who was very understanding and courteous about the situation! From now on I would rather drive across town than to be treated the way I was!
Thank you for being nice to me even though I walked through the drive through. I’m very happy you helped me get a sprite inside!
Friendly service with a smile. The lobby not being open is a disappointment but understandable with all of the staff shortages these days.
Food was served fast and hot at the drive thru. Employees were wearing masks properly and were friendly.
Really bad customer service had me waiting at the window for 20 minutes for ketchup and mayo that I never got and pull off and decide to leave
I like McDonald's ... but its going to be awhile before I eat there again cost me over $30 for three people an we didn't get any desert !!!! ?
Normally this is the only McDonald's in Beloit that doesn't mess everything up (not counting the weekends -- no one gets anything right on the weekends); however, their hours have been inconsistent (supposed to be 25 hours according to google) and as someone who works a 2nd shift job, sitting in the drive-through, not getting any help, while all the lights are still on, would not recommend.
It was not busy, I waited in the drive through for 30 minutes and didn't get all of the food I ordered. I can understand this happening when it is busy but when there are only 2 cars ahead...
Horrible service we waited 25 minutes for cold fries and cold burgers. Had to ask for them to remake the fries. This was the worst food ever.