This KFC stole our credit card. It was never given back when we paid for our meal (didn’t realize it because of a distraction of rudeness). Never again. Don’t trust this place. They stole over $500 dollars:
This kfc is famous for forgetting cookies and occasionally a drink.you have to keep on your toes.you have to ask them are my cookies in the bag.i've never had an issue with the staff other than they don't give you the correct food items or not enough food items.they need more staff there.being short staffed causes workers to have to hurry to get the food out so remember to ask if all your food is in your bag...
The new GM Dede is garbage. Had the nerve to say a racial slur to me under her breath as I was driving away. Food was poorly cooked too, this location is not good.
Kind of expensive for fast food, BUT the service was exemplary and the food was delicious so I have no complaints. Really enjoyable experience!
Ordered through the app, when I got there (which was the time I was supposed to pick up) the order was not ready. The ticket for the order did not print. So we waited an additional 15 min to get the order. When we got home and started eating, we quickly realized that the biscuits were not biscuits at all but the dough. I live about 15 min from the beloit location, had I not just worked a 12 hour shift, I'd have went back and had them remake the order. I will drive the extra 10 min to go the Machesney park next time. Every time I come to this location, they are forgetting food or giving me uncooked food. Do better KFC beloit
What a freaking joke!!! I can make a better sandwich!!! These people want 15.00-20.00 an hour but can not follow directions??? WTH!!!
Honestly one of the worst fast food locations I've ever been to. I've never had an order right since I've been in beloit. I will never go back. They forgot my biscuits I ordered last time. I tell them I am missing my biscuits ."OH that will be like a 5 min wait"Okay?!!! We're you going to tell me or just let me drive off? They came back 30 seconds later with the biscuits... There is never ice in the drinks. They always don't have ice. My gf get the same thing every time and they manage to mess it up everytime. She loves KFC and would rather go 20 mins out of the way to a different one. Poor management and employees (the ones I've experienced) ran this place into the ground.
1st time back in new dinning area, since closing of Long John's Silvers'! KFC relaunp
I love KFC, and this store has great service!
They literally took my money for 20 fill up then said they didn't have all of order can they substitute for cookies I said no refund me back my money ill go elsewhere they shut window in my face didn't give me refund told me manager won't do it then ignored me asking how can u take my cash then not give me refund or my order correctly now im being ignored thats theft this store is a joke 10/12/21