I was very upset on June 18th at 7 pm. The door was locked to get into the lobby and there was no note saying why. My husband who is handicapped needed to use the rest room while I was going to order us out treats to sit outside and eat. I was so mad. I asked the girl a drive through what was going, because when I got up to the window. She said they had to lock it because they got o busy. I told her should have at least put a note on the door. And mean while a couple walked in to the lobby using the door by drive up. What the heck...There was another young child and father that needed to use the rest room also and the child was crying because he had to go so bad! I very unhappy!!!
Went through the drive through and ordered 2 medium reeses and cookie dough blizzards, one with hot fudge added. We get up to the window and the receipt says PB Cookie dough and X caramel. I addressed that the order wasn't correct with the gentleman in the window and he informed me everything is in fact correct and that their system has those terms for what we ordered because "they dont have buttons for what we actually ordered". We thought it was strange but didn't press the matter since it was busy and didn't want to take up too much of their time. We get home and realize that the receipt was indeed correct and that we were lied to about the receipt being wrong and our order. Honestly I wouldn't be mad if it was a simple mistake but the fact that we addressed it and he reassured us that the receipt was wrong due to the system inputs, when the order was just plain wrong is what makes me mad. If they misheard, own up to it instead of insisting the system wrote the wrong thing on the receipt and then giving us the completely wrong order.
Nice DQ, burger and fries were hot & tasty. The ice cream treats are always great along with the staff.
we walked to dairy queen for our first cone of the spring. When we got there, the dining room was closed due to short staffing. They so kindly let us in to order and take it with us. Everyone had a smile. they didn't seem bothered and they all chatted and smiled with my 2 and 5 year old sons. The people at this Dairy Queen clearly care about their customers.
We stopped in for an afternoon treat. The ice cream sundaes were delicious. The front counter person was friendly. The floor was a little sticky in spots. The dining room was uncomfortably chilly. We had a positive experience overall.
Absolutely horrible and orders are ALWAYS wrong. I order through DoorDash and was given the wrong order TWICE! Also never adds extras I PAY for and excludes items and ingredients. WORST DAIRY QUEEN EVER!!!
Came through drive thru and felt I was being laughed at for some reason only giving 1 stars cause the food was ok
Young male African American worker with do-rag is beyond rude! Slumped over on counters, licking his fingers and touching his mouth/lips and then touching the food, napkins, food packaging, trays, cups, etc. Disgusting! He doesn't seem to want to do his job either. He makes dining in uncomfortable by staring at you while you eat as well.Food was fresh and delicious though.
Great food and attentive staff. Store is cozy and quiet on a fall early evening. Just very smoky!,. MNeeds to either change grill vent filters, or someone to clean of creosote buildup in the vents before store fire!!!
Absolutely terrible went in for lunch, the girl who took our order kept asking us to repeat our order because she decided to keep her headphones in while we order and very unprofessional when you walk in and the lady at the front has nasty dark hickies all all over her neck.