wild herd draft is delicious. Tried desert heat dry rub today, not very hot but good flavor.
We went out to eat on Easter Sunday and had a less than pleasant visit. Our server was relatively inattentive, and when our food came out the fries were old. To add to all this 3 bites into my burger there was a thick and long hair, had to pull it out of my mouth, it was super gross. Management was called and they asked if I wanted a new burger, it took 20 minutes to get my new burger, by then everyone else was done eating. That was the only remedy, they didn't comp my burger or anything else. Pretty grossed out and disappointed, especially because I understand these things happen and didn't make a scene.UPDATE: Called the number below they 'made a report' took 7 minutes of my time to 'call me back'. Major eye roll.
I guess the entire staff was pissedthey had to work on EASTER SUNDAY. One was sitting around a corner away from cameras no one attending to front door. Even the bartender just looked at me without even saying hello. It was my first time there picking up an order. 0/4 employees I saw failed to acknowledge me as a customer. I had to ask the girl hiding away from cameras where was the designated area to pick up orders. Will not return to this place. I guess you have to be a regular customer to receive any customer service.
The service is terrible. The food is always cold. If we go back it's because it's a convenient location for us to wait for my daughter has dance class.
Boneless wings were hard and just barely warm. Fries ordered extra were also just warm. Not planning on returning to this location until the food improves greatly. Not recommend
The only reason I will continue to come to this location is because of the AMAZING server Mark. He assured us he would take good care of us and he did. He goes above and beyond for his tables and makes sure we are totally satisfied, he deserves praise/Acknowledgment as finding good servers anymore is hard. Thank you mark for taking care of us even when the manager working didn’t make it right by discounting our cold/messed up meal. Thankfully after calling and speaking to a different manager tonight she is making this right. Please ASK For Mark for your server!!
prestando un mejor servicio. hoy fui por la tarde y me sentaron y tarde más de media hora esperando y mejor me fui porque nadie se aserco a ver qué quería hordenar..
Had an awesome time today! Hannah made it an amazing time with great energy and I had a blast talking about movies! Can't wait to go back and plan to make this my regular stop!
came to watch packer game almost left worst server experience ever then manager changed and Mark was our server. everything was smooth and fun after. been coming here for years and up till 6 months ago beloit BWW was great food and service but went down hill. this time if they didn't have this fun energetic server change to our table may have been last trip. love this place and will always ask for Mark great experience.
food was amazing ❤️ employees were awesome an even helped me decide on an alcohol drink ! awesome place ?