Sunday morning shortly after 8:00. Driverhrough order. Ordered 4 sandwiches. Was asked to pull forward but wasn't given a reason. Sat there at least 10 minutes when a young man apparently thought I was just sitting there for no reason. He asked me if I was waiting on food, I replied yes for quite a while. He turned around and went back inside. I waited a few more minutes and realized they were seriously dead so I shouldn't have to wait much longer. But I was kept waiting.
Used their bathroom and they had clean it for a bit because I nearly fell a couple time and dropped my phone, cracking the screen.Otherwise, they are mediocre when it comes from the food, speed, and accuracy.
I got 4 sandwiches 3 out of the 4 were messed up. I went back to get the sandwiches remade and fresh fries since they would be cold by time I could eat my sandwich. Shift manager Micheal never apologized. I told him thank you several times and he never said your welcome or anything. I should have checked the sandwiches before I left the second time but I didn’t. Well wouldn’t you know 2/3 were messed up so I called and the manager was very rude and told me to come back and we could look at them together. I get to the store and the shift manager Micheal says I watched my employee make the sandwiches and basically said I put the mayonnaise on the sandwich and took the bacon off the one. He offered a refund but all I wanted was the sandwiches made correctly. Then I hear him talking to his employee do you see this only this this and this on the sandwiches. Very rude, disrespectful, and not professional. I will definitely not be using this Wendy’s again. I will also call his manager and corporate tomorrow. I can not believe they would hire somebody like that.! I can’t imagine how he talks and treats his employees. Mario do better at selecting your “shift managers” because he definitely is not a good choice nor fit for the position. Oh not to mention he almost did not get the sandwich correct and almost put mayonnaise on the sandwich which was not supposed to have it on there ??♀️??♀️Not to mention my sandwich was cold ??♀️??♀️
going to the Queen St location, for anything but breakfast. Slow service. They ask you to pull up and you wait forever as you see others behind you come and go. Order wasn't complicated AND was placed in advance....
Went through the drive though ordered the single meal. It was good
Always a long wait.And your SanDisk hot.But you never get fresh HOT fries or HOT nuggets.
Good food, love the new style of french fries. Service was quick and polite.
Why doesn’t the meat fit the bread anymore?! And thinner than ever for almost $6 for just the sandwich. It had good flavor but not worth it. It was more of a snack. Service was okay. Not very friendly but I know its a difficult time so I get it. I applaud them for working. Will not return. Value not equal to price for me.
I literally just left the Wendy’s located at 110 queen street in Martinsburg wv. My order and food was right, but what’s crazy is every item in my order was cold and the bacon was burnt to a crisp. If you don’t like your job get a new one. All of my food should have been hot.
The food was good. The drive thru was packed and took a long time but I think they were extremely short staffed.