First time ordering from here. Ordered a cheese pizza and a turkey and cheese sub. Their subs automatically come with lettuce, tomato and mayo, I asked to substitute the tomatoes for pickles. Spent over 30 dollars and get home to find that my sub is turkey with cheese only. Very disappointed. The pizza has good flavor, however i hope you like hard flavorless crust cause that's what it is. Will not be going back, sticking to bobs carryout
Normally I speak highly of this restaurant. However my last experience was not good. I ordered a large pepperoni pizza. Simple enough. When I got home it was half pepperoni half cheese. I called they apologized and told me to come back with the wrong pizza and they would make a new pizza. When I got there, the associate took my name and phone number and told me the next time I order give me name and number and they would give me a free pizza to compensate me for the mix up. I attempted to cash in on their offer today and the first person acted like I wasn't speaking clearly enough and passed the phone to his manager. The manager (who was not there) says he would not have every said free... maybe a discount. I repeated my story and still he refused to even look for the paper with my info. I don't ask for much. I ask for accuracy and quality. When you fail in those areas I expect you to be a person of your word and make good on your promise.
Ordered scicilian cheese pizza and one cheese fry, 30 plus dollars. Pizza was un edible....crust literally so hard you couldn't take a bite. ( had to have been prior made, and sat over time). Called for replacement - regular cheese pizza. I tapped pizza on phone to hear how hard it was. Then I thought... what was price difference??? Giovannas got us and this is my norm place to order. No apology or anything. I'm now returning that scicilian and speaking with management.
It's a dinky place but don't let appearances sway you. The pizza was on point! Perfectly cooked, toppings were generous and sized right for us. Table was clean. Cons: Clerk couldn't take an order with clarity. Soda was watered down. Utensils were unwrapped, out in a cup, bad enough anytime but there appeared to be few Covid precautions. No menu board. Still gave it a 4 based on the food taste and quality, and we could see dozens of folks coming in for pick up plus their drivers were busy.
Steak and cheese sub sucked . The fries were really good
Ordered a bunch of subs for the entire family. Just opened mine up and found a hair. A short hair. With the follicle still attached at the bottom so therefore it was plucked out intentionally! Absolutely disgusting! Will NEVER order from here again and you shouldn't either. Unforgivable.
The ham in my Stromboli was so old it was grey.
The best pizza ever and i worked at Vince's Pizza in Smithsburg but you got them beat they had the best to I got yours
Ordered a Sicilian cheese pizza through grubhub. They gave the driver the wrong pizza and even questioned it but decided it didn't matter if it was right. When I called to let them know we'd been given a regular pizza with ham instead, the lady said "I know." She asked did I want to re-order and I said I didn't want to pay for it twice. She then said ok and she'd send it right out. When the driver arrived he wanted us to pay another $18! Yes, the grubhub driver should've verified but they were still given the wrong pizza. The attitude from the lady who answered the phone was horrible and frankly the pizza wasn't that great. Maybe the Sicilian would've been better but I'll never know
Ordered CLOSED by the Berkeley Heath Department on 8/9/2021. Filthy throughout, equipment broken, walls ceilings need repairs. Very poorly managed, nothing is ever cleaned or fixed. Shame on you Mike. You could get very sick eating here.