Was one of our favorite places to go because the people who worked there were friendly and welcoming. Once the rude Italian manager took over, all those people left. Now customer service has gone down the drain and there is a constant turn around in staff. I've given them multiple try's but we have had terrible experiences the last few times we have gone.
As we walked in the door at the Woodinville location, we were not welcomed, and the Italian man in charge was sitting at the door. He did not even say hello. I had spoken to Alyssa about holding a reception there, so we wanted to check the place outWhen he followed us in, we inquired about the reception we are planning. He acted like we were foolish to thinksuch a thing. We weren’t offered a tasting, we weren’t treated with kindness or even respect.Their loss, as we continued on to 4 other tasting rooms and tasted, bought, and now will hold our reception at one of the others.Strange
Jasmine at the Leavenworth Kestrels was AMAZING!!! So personal, so kind. Above and beyond service! 10/10 recommend to a friend. I hope to see her again the next time I visit Leavenworth
Love the girls at Kestrel.They are welcoming and attentive to our needs!
Obsessed with their spiced wine....soo good
Popped in for the lady in Red sale...always a good idea!
Not allowed to sit in open air portion of tasting facility. It is reserved for wine club members. Kind of a bummer on a nice day. Would not go back.
Karen was truly knowledgeable, hospitable, and amiable. I thoroughly enjoyed my time here as did my companions. Top notch wine and top notch service, I will be back and I highly reccomend to everyone to go here as well.
Karen was truly knowledgeable, hospitable, and amiable. I thoroughly enjoyed my time here as did my companions. Top notch wine and top notch service, I will be back and I highly reccomend to everyone to go here as well.
Karen was so amazing and really added to a great afternoon of wine tasting!