Even though we had a some wait for our large order, the stuff was amazing the entire time.
Customer service could improve, food was cold and old tasting. Pretty bummed was looking forward to this.. But oh well live and learn
I came to order a plate, I was offered only 2 sides to choose from. When I was done ordering I asked why I couldn’t prefer from other sides. The girl said I could have, I asked why she only offered me chow neon or fried rice then. She asked me if I wanted to change it, I said no I’ll just pay for it. Then she made fun of me loud enough for me to hear with her coworkers and they had a good chuckle at my expense. I found it rude. I didn’t like how she made it seem like there were only two sides to choose from when I initially ordered.
Yikes absolutely terrible. We paid $35 for a plate and a large plate & 2 egg rolls For the food to be dry and barely got any of the entrees the box was 80% noodles/rice.
When you go to panda check your order this happens a lot where they give just cabbage and onion
The employee who took my order was extremely unhappy with my presence. Probably because I had interrupted her while she was on her cell phone. She seemed bothered because I ask if they had any beef broccoli. The employee who took my payment walked away in the middle of my transaction. I had no idea if my payment went through or if should reach over the counter and get my food. All of this while the "cook" was splashing hot water on the splash guard, while there was uncovered ingredients and uncovered cooked food near. I don't have a receipt number, to show when I was there because I was not offered one. I was going to complain to the manager but I believe that was the bothered employee on her cell phone. I'm glad I went though, because it reminded me of how small portions are, except for the undercooked rice. There was plenty of that.
Much of the food was being freshly prepared when we arrived. Great bang for your buck! Orange chicken was delicious ? kind of sad about the taste if both fried rice and chow mean, a lil on the bland side.
Let's begin with a brief visit into the past. When Panda Express opened up in Wenatchee I was one of the first in line. With Excitement and curiosity to try this chain restruant for the first time, I went in unbiased. I ordered the beef and broccoli large entree. To say that it was beef and broccoli was a overstatment, what i actually got was the smallest portion size of broccoli with beef that teetered on edge of existence. It was a bad first attempt at Panda express, one that had me avoid it for several years. Cut to 2022 and I gave it another attempt, I'll post a unedited picture of the beef and broccoli in its glory this includes untouched portion size. I live about 40 minutes away so going back isn't a option when you get home.
Usually Go thru the Drive-Thru, Always get a nice Warm Plate(Styrofoam To Go Box) and Always very Yummy! 4/5 Amazing!!!
I would give you zero stars if I could. Not only did you knit pick who was wearing a mask and how they were wearing them. We tried to order a kids grilled teriyaki, chow mein, broccoli meal and asked if we could switch the chow mein with white rice as our son has allergies. (Mind you the offer white rice on other kids cub meals). They refused to change out the chow mein and rice. We walked out. Worst service ever