Prices are on the rise! Nothing like the original in Downtown Portland that few remember, but it's good. You will find me here nearly every Sunday afternoon, but that doesn't mean it's got 5 stars. Service is usually good, when it's not my tips go down appropriately.
Reserved a table at 7 for 6 people. Would not seat us until everyone had arrived. Seated about 5 after 7. As of 7:22 we had no server and no one had even come to give us menus or even acknowledge our presence. I finally had to go get the front of house staff to find us a server. We waited at least another 15-20 mins for a server. This was a WEDNESDAY. They were out of everything. We didn't get our dessert until literally closing time. Worst service I have ever had. We had to be there over 2 hours. Definitely never going again.
Gone way downhill. This used to be a fun place to take the older kids to. Food was meh. They were rationing bread — we had to ask for bread to be served, then just 1 loaf for 6 adults, despite asking for more it never came. Waitress was not talent. They’ve also raised prices, which is understandable, however this is low quality now with prices equivalent to other higher quality Italian restaurants. What is management there thinking!
One of my forever favorites! Managers special with mizithra cheese and clam sauce, yes please. The warm bread with garlic butter is welcome at my table too. I simply adore the little bottles of bubbly. A couple bites of spumoni and roll me out the door. My wonderful love will carry our leftovers.
It was my grandsons birthday so we got a table for 7. Waitress was really nice and attentive. Nice big table and food came out quickly. The salads were just OK. The bread was mediocre and the chicken parmesan was bland. The ice cream at the end of the meal was a hit with the kids. Overall it was OK but the food was disappointing, no flavor.
I took my niece and daughter there for my niece's birthday dinner so she could get the cotton candy limeade. She was very impressed. My picky daughter ate her entire salad and all of her Mac and cheese, which is unheard of. I usually get ravioli or tortellini, but got the meat lovers combo and it was really good.Do not pass up their Italian sausage!Definitely better than that other Italian chain in town.
The ONLY reason I'm giving this an extra star is for the waitress. None of us particularly liked our food, but they did bring my guy a new meal because he ordered the wrong sauce. Unfortunately my raviolis tasted pasty, Bloody Mary was all Worcestershire sauce and gritty, kids Mac n cheese was super bland to the point my 2 year old wouldn't even eat it. The only food I enjoyed was the bread. I am pretty disappointed because I've been trying to go here for years, but this experience did not live up even near my expectations.
It was ok. Just food was a little dry. Burning put that on more of shirt staff than the chef or chefs per say. Still worth going if you like Italian.
Delicious food and drinks and great customer service!Recently I visited my family and we all met up at The Old Spaghetti Factory! We had such a wonderful time that I forgot to take pictures. ?Personal note: I have lung disease and a compromised immune system, our waitress were a fun colorful mask the entire time while interacting with my family and I!??Dining in at restaurants can be scary for people who live with compromised immune systems and finding a safe SPACE that provides reasonable accommodations hasn't always been easy to find during the on going COVI-19 pandemic.The Old Spaghetti Factory provides reasonable accommodations for immune compromised people and I look forward to eating here again. ?????Thank you The Old Spaghetti Factory for providing reasonable accommodations for people who live with a compromised immune system!???
We were super excited to try this place, but ended up with a terrible experience and sub par food. Food is Sysco, I do not believe anything is actually made beyond heating already assembled items. Basically a great value Olive Garden but you pay more. And they clearly do not take care of their employees; overworked, short staffed. We only saw our waitress when we ordered. Otherwise, we did not receive our bread or desserts. We had to pay up front because no one even came by to give us the bill.