Ordered delivery and added request for a Sorbet showing on their website. Did not receive correct order so I called to see why and what could be done. The woman who answered said it wasn’t on their menu at that location and I must have been on the wrong website. I told her I was positive it showed on her website and she said I was mistaken. Got off the phone and I check again, I was correct, so I called back and asked for her info and the managers number; she hung up on me. I tried to call again (in case it was an accident), and she let me ring to voicemail.Really appalling service.
Ordered delivery and added request for a Sorbet showing on their website. Did not receive correct order so I called to see why and what could be done. The woman who answered said it wasn’t on their menu at that location and I must have been on the wrong website. I told her I was positive it showed on her website and she said I was mistaken. Got off the phone and I check again, I was correct, so I called back and asked for her info and the managers number; she hung up on me. I tried to call again (in case it was an accident), and she let me ring to voicemail. Really appalling service.
best frozen yogurt i loved the cake
They required a mask so my family and I spent our money nextdoor.
ability to pick and choose flavors and toppings is great
Way overpriced. Spent $20 for my daughter and I to get froyo after a game. Flavor is just OK for the price. Nectar tastes way better. Don’t plan to go back…
They should put on their Facebook or the door to say they weren't going to honor the free 5oz to the first 50 people that was sent out to their customers via an email. very disappointed. the lady in the back was grumpy and the poor kid up front had to deal with telling everyone no...
Love this place and so do my granddaughters.
The frozen yogurt is good but is overpriced, as all these places are. My son's ice cream fell on the floor and although the ice cream pretty much stayed in the cup he lost his bobas and gummy worms. We requested to have those toppings replaced and we were told that we would have to purchase them again because they are inventory. Every ice cream place I've been to in my life will happily replace a treat that has been dropped on the floor. I was shocked and disappointed Menchies doesn't follow this tradition.
Great service!