I am a doordasher and I had three orders at Dairy Queen on Fourth Plain one night and it was the worst customer service I have ever dealt with in my life it is on the left. My next order was at Arby's and the employees actually treated people oh, their customers the way they should be treated with kindness. So I just wanted to say thank you so much for the Arby's team because you made a really bad night a lot better. Thank you for doing what you do.I forgot to add that they were out of roast beef which was very strange but since the order was placed ahead of time I did get the roast beef sandwiches for my customer. So again, thank you.
Great food, Great sauces.Went in as party of 5 hungry adults.Walked out (tummy's full) paying only 42 bucks.?Rang the bell for being satisfied customers.?Ringy Dingy!!Thank you!
The drive through line gets to be ridiculous. I sat in line for 10 minutes before I even ordered food. This is the only Arby's and these poor people seem so understaffed.I'm not unhappy with the service I'm unhappy with the circumstances
This is an excellent Arby's I have an Arby's considerably nearer to my house that I pass on my way to this much better Arby's on Andresen. The closer Arby's shuts down with no notification, doesn't serve shakes past 10 o clock, and recently ran out of horsey sauce! When I went to the superior Arby's on Andresen they gladly served me a shake and had horsey sauce available. At that point I made the decision if I go to Arby's I will travel the extra ten minutes so that I can get what I want when I want it.
Stopped on my way through, ordered a beef n cheddar sandwich. A few miles down the road I open up my sandwich with lots of beef, no cheddar. I threw the sandwich away, it was dryer than an iraqi desert. Would not recommend or sit in the drive through and verify you get what your ordered.
Tried the new spicy fish. Mediocre product sprinkled with a quasi Cajon with slivers and wet diced jalapeños. Very unappealing and disappointing experience. Good drive thru courtesies.
Normally we always like whatever we order there. Yesterday we ordered the crunchy\crispy fish sandwiches. We won't do that one again. The fish lacked flavor and was pretty thin. Cheese would have brought in more flavor but we didn't know it would be without or we would have requested cheese to be added. Curly fries were good and plentiful for a small order. We will go back for our favorites again though. Service was good but a little slow because of the fish being cooked to order which is a good thing. Everything was hot as it should be.
2nd time in a row we've gotten our sandwiches with over baked/ burnt buns. It's obvious too. Dark on top and even black edges on the cut side. Have that burnt taste. Why would they serve something like that? And 2 ( at least) times a couple weeks apart. Coincidence? What? The manager thinks it's a waste of profit? Screw the customer? Nobody watching for quality control? Unbelievable.
Normally my visits are great but they were out of Mozzarella sticks and onion buns. The staff was friendly and the food was great, as usual. The only issue I had was with their supply chain.
I wish there was Arby's in Vancouver! The food is always great, cooked, fresh, and dog gone great staff. Manager acts like she should be given a plaque! I drive there EVERY TIME I go to my Doctor at the VA. My only love .,.is my doggy and share Arby's famous roast beef. Horsey sauce yummy, Double please!