Placed the order online in the morning, no confirmation, no order number but the card was charged. Scheduled delivery time came and went. Called the location, they were brutally unhelpful in addition to being rude. Ended up calling corporate who were equally unhelpful.Will be disputing the charge through the bank because they are unable to offer a refund.Avoid.
Our company placed an order online for next day delivery. We ordered 15 pizzas with a bill well over $250. Next day comes, pizzas are supposed to be delivered by 11:45 AM right before our crew was to go on lunch. Mind you I called 24 hours in advance to give the store heads up of a large order.... No pizzas.... Still No pizzas.. So we call the store to find out where they are.. For 25 minutes we were left on hold with absolutely no response. So i check my emails to track my pizzas only to have received an email 20 MINUTES prior to delivery stating that our order had been CANCELLED..... So we try calling the store again.. Another 25 minute wait with NO ANSWER we gave up and thankfully were able to find another pizza joint able to accommodate us on such short notice with such a large order.. NEVER AGAIN WILL WE USE THIS LOCATION FOR ANY TYPE OF BUSINESS. WAS AN ABSOLUTELY AWFUL EXPERIENCE.
Not to slam this Domino's, but intending to get headquarters attention. I recently tried to order a carry out pizza and get my tip back for the next order. All advertisements say you can use multiple discounts but the web site is so inconsistent and very difficult to navigate, and let me say the pizza wasn't good, it just was easier to never eat at Domino's again. Sadly, this was a redemption offering as the last time I ate from Dominos the garlic knots were dried out, flavorless and crusty. I was hoping to try them. Not at over $10, I won't. Warning: don't buy a 3 toping hand tossed at full price (over $21). It was so sparse with any toppings and flavor, it wasn't even with the promo $7.99. And once I tried to cash out, that same promo pizza charged me $8.99. It's all a scam to get money. Got me once, shame on me. Nope. Won't order a Domino's again.
I will never use this dominos again. I placed an order through the mobile app. I placed my order around 7pm and said it will arrive to me by 7:40 at the latest. 7:40 came and the order said it was still being prepared. I tried calling the store to see if there was an error. I reached a call center, not the local store. I explained to them what was going on. I was either on hold or on the phone with call center for roughly 40 mins no luck. At this point it’s about 8:10 and my order finally says it’s being baked. I tried to cancel the order numerous times by this point. While on the phone with the call center they attempted to call the store, no one answered. While on the call center I was watching the driver make its way to me as I told them to cancel the order. Finally the order got to me by 8:45. I declined the order because the above. The driver then began to tell me they had 4 people call in. 4 people in one shift!!!!!!! That’s bad management, “my opinion”. Still is no excuse to not answer the phone, you are a business.The next day I see I’m charged for the order and the tip. I did not sign a receipt or anything. I called the store and spoke to a nice lady and told me all of this was unacceptable and that she will refund the order, and credit me so I would continue to use dominos. A week later, no refund, no credit. I had to call my bank to dispute the charge. This is fraud and you guys are horrible. I will never order from dominos again.All of this for a mediocre pizza!
Always exactly what i ordered and really great food. i have never been unhappy with this location, they always make the food to perfection and i recommend it to anyone in the area. they cook it great and deliver it fast. Thank you Dominos
Hey it’s John,Look this allocation has been through a lot since I started ordering from them. However, if there was any issue whatsoever, they were sure to make it right. They either made it right that same night or on my next order.Plus, whole new staff and I can’t wait to see how it improves.
impossible to speak to someone. Calling waiting 45 min to get hung up on. Pizza takes 2 hours, and I live min away. Pizza was trash even for domino’s. Customer service sucked. Don’t waste your time or money ordering from here.
I don't know if its a training issue or a lack of knowledge but i have gotten horrible pizza the last three times the first two times my pizza was overcooked (burnt) so this time i decided to order a pan pizza. Well a pan pizza should have toppings to the edge and no crust but the outter 2 inches of my 2 pizza's were sauce and topping less. This issue needs to be fixed or you will continue to lose buisness. For the money you charge for 5 dollars worth of ingredients i should at least get a properly made pizza i hope you can fix this issue.
DO NOT EAT HEREThey gave me food poisoning. I’ve genuinely spent the last 24 hours puking pizza bits into a bowl.I don’t think they wash their hands. Seriously, don’t do it. Eat anywhere else. Save your body and health.
One of the nicest looking Domino's I've been to, with indoor dining. Always seems to be on top of orders, both carryout and delivery experiences have been positive.