Had lunch here, looks like a back in time place. Nice and clean which I appreciate very much. The staff so friendly and help us bring our meals to the table. The meat was a little dried but overall was good. I’ll say the ribs were my favorite. My sister order the chicken and that one was too dried. Also order the brisket plate with green bean and slaw. My dad liked the brisket plate as well with the corn bread.
Ok i had a 5star now oh no. Sat in drive through 20 min. After being told once "one min ill be rite with you" then ordered the simplest thing. A fretos pie with pulled pork and sweet BBQ. And what is given. I have no idea. Meat. Fretos. Bacon. Green onions. Sprinkle of cheese. And thats it. What the.... its just fretos beans cheese and meat..... told "we are really busy inside" no ones inside. Ill post pictures. TRAIN YOUR STAFF OR QUIT AS MANAGER!
Let me start by saying the FOOD is beyond amazing. I come here about every 3-4 months when I make it anywhere close to Spokane. The prices are decent, and you really can't find better food! We load up every time we go just to make sure we have some for the next day! The only thing I will say, the staff is subpar when it comes to friendliness or service. This has been the case the last year or so. No "Hello, Welcome, How are you? , etc." They barely acknowledge customers until they are ready to help them. The male cashier had no table side manners whatsoever and seemed to be irritated he had to cash us out. Over half the tables were dirty and needed to be wiped down, the ice-cream cone stand had chunks of cone all over the counter and floor. It just all needed a good wipedown/sweep. If they had been really busy, I could understand, but there were only 2 other families in there. Maybe we arrived right after their lunch rush? Either way, if you want GREAT food, this is absolutely the place to go. Just maybe get it to go?
Usually pretty good but the brisket is god awful. it taste like a overcooked steak. It doesnt seem worth the price and I wouldnt reccomend.
Completely wrong order. I mean, completely wrong. I ordered a sandwich, fried okra and beans and they sent spicy sausage, mac n cheese and a drink and onion straws or something.They can't find the order in their system. I better not find my order on my credit card.
tonight i ordered Pulled Pork Classic Sandwich Plate • Original BBQ Sauce • Add Pickles • Add Slaw Topper (+ $0.50) • Fried Okra (+ $0.15) • Idaho Russet Potato Salad (+ $0.15) and instead got: some sort of spicy sausage 2 things of mac and cheese 1 thing of potato salad 1 thing of onion straws 1 drink The store had no record of my order. My credit card better not have a record of it either. I couldn't eat that.
The good things - service was great, mustard potato salad was good, the bread product they give you was delicious. Now the bad thing - I ordered a brisket meal. The aforementioned extras were as I said. Only about half the brisket was edible as there was a lot of fat in what I ordered. I hopefully will be able to include a picture. The brisket it's self was pretty good. My wife is from Oklahoma and recently we spent 6 months in St. Louis working. If you ever eat barbecue from those areas, you will realize that barbecue in the west will never measure up. We have tried a multitude of places here in Washington and Oregon. I don't hold this establishment at fault for that. It is what it is out here in the west. I felt a 4 rating was a little lenient as only one thing was wrong, albeit the main thing we went there to eat. I felt they deserved better than a 3 though. I would suggest when they prepare a diner's food to watch how much fat is in the serving. A little fat is fine, but not half the meat.
No problem with the "taste" of the food...Most unfriendly Dickeys employee I have ever met. Obviously he didn't want to be there.And, to top it off, my pound of pulled pork came in chunks, as did my pound of sliced brisket. Chunks. Pound of chicken breast...chunks.
We enjoy the family meal. This time the rolls were missing & so was the receipt after we tipped 10%. No suggestions of sauces or anything to top your meat. It's definitely different than it was in 2019.
This was a trash visit. The sandwiches we ordered were tasteless and not seasoned, let alone served COLD. The waffle fries had more seasoning than the meat did. The employees were switching from making food to cash handling without taking their gloves off or washing their hands. We also witnessed the few people in front of us asking for missing items from their orders. The ice cream was free, but low and behold it wasn't working when we tried to make cones. The bathrooms were filthy and were not stocked with the essentials including paper towels. One star is being generous, I'd leave a 0 if I could. Will absolutely not be returning.