Honestly I have never had a problem with the staff here. Ever. Tonight was another story, a delivery driver and I made a mistake grabbing the wrong order (my mistake). How she handled it was beyond rude and should not have happened that way. If I could give zero stars just for that I would, she brings down the whole feel of the place ( tonight was not the only issue but it was the absolute worst). So if you ever get Edna or Enia I recommend working with someone else.
Absolutely loved our waiter. He was on top of making sure my food was dairy free and made sure I was comfortable before putting my wheelchair off to side for me. He always topped our drinks off and had the greatest attitude n smile. Husband and I haven't had that kind of service in long time. Great lunch date
Fantastic service- attentive, friendly, professional, personable, and helpful. Water was never empty and updated often about the wait time. Food was the perfect temperature.Salmon was done perfectly. 4 cheese chicken Mac & cheese was very bacon forward. There was too much grease pooling in the sauce for me and I felt it overpowered the cheese, but if you don't mind the grease from your bacon, you'll love it. I substituted grilled chicken for the fried and that was tender and flavorful.
After getting to a table to accommodate my disabled daughter, our waiter was excellent. The chicken and shrimp were seasoned more than the daughter could eat. It was replaced quickly and non seasoned. Management credited our bill without us even asking. We were surprised by the credit. Since covid restrictions, this was the first time eating out. It was nice to be out and not have to cook. Thank you, Applebee's, for excellent customer service.
Was in Spokane and got hungry and decided on Applebee's.. Had a great hamburger and the server was Raymond S. Who did a great job and gave us some good laughs.. They should give him a raise, he was running to keep up with how busy it was at the time and never missed a beat.. good job ?
I am completely appalled with the service here today. We specifically asked for the honey peppered chicken with the penne pasta and we were brought plain chicken strips with tomato’s on top. We were not offered any sauce for our fry’s. They didn’t even bother to ask if we wanted a remake on our food. Our service here is usually fantastic but I’m appalled today. I hope to return with better service.
I am completely appalled with the service here today. We specifically asked for the honey peppered chicken with the penne pasta and we were brought plain chicken strips with tomato’s on top. We were not offered any sauce for our fry’s. They didn’t even bother to ask if we wanted a remake on our food. Our service here is usually fantastic but I’m appalled today. I hope to return with better service.
Raymond was my server tonight. He brought me my check and boxes when I was only about 5 minute into eating my food I was not even half way done eating. I was also planning on getting dessert and had to find another server and pay separate for my dessert. I felt extremely rushed. He sent another server over for our dessert. The food was good and cooks did a great job for the service not so much.
My family always enjoys going to Applebee's. The service is fast and the food is good for the most part. We also love the alcoholic drinks there good and affordable. We got drinks and appetizers while we waited on our dinner. The drinks were delicious and fruity. We ordered the mixed appetizer plate which has boneless chicken wings, chicken quesadilla, Mozerella sticks and spinach and artichoke dip with tortilla chips for dipping. We also ordered white queso dip with tortilla chips for dipping. The appetizers and drinks were good. For the main plates we ordered Steak with mashed potatoes and a salad, chicken tenders with fries and Fiesta lime chicken with rice. My husband enjoyed his steak plate and my son enjoyed his chicken tender plate. The chicken on my plate was really good I loved the lime flavor and loved the crispy tortilla strips it was on the rice was plain though and tasted like nothing if that makes sense. All together though everything was good. Anytime I can have drinks and appetizers while we wait on our plates is a good time for me and flavor was on point on everything but the rice. Service is good and fast also.
Applebee's has a warm and inviting vibe when speaking with the workers. It's the place where you wanna know how everyone is feeling. What's good is a question I ask the workers a lot to stay informed on anything new. The restaurant has a great selection and many options to give you what you desire. I go often, bit not often enough via curbside pick up.