my time and the employees time wasted, the young lady made my sandwich and had great customer service but all of our time was wasted when she rang my order up it came up to 40$ and she was not allow to take my 50$ bill. I think that’s absurd and really ridiculous. Management really need to re think that when 2 sandwich combos is about 40$ and you can’t take a 50$ bill.
Jon, the gentleman rocking the show behind the counter, thank you for the super bomb sando!!
App said pick up February 2 I go in store employee ( find out later manager John) did not have the sandwichs, refused to look up order, refused to help, refused to provide my info to store area manager, or to the owner Teri. I spent $20 and received poor attitude and no assistance just attitude.
Walked in 20 minutes before close and got denied service. Everything was still out and he was just wanting to close early and made it obvious. Terrible service. Would rather go to jimmy johns.
Great service was greeted by a young man Tyler very attentive and personable you could tell he liked his job which is a breath of fresh air these days a bit slower but made up for it with his personality … In addition to great customer service he made a delicious sandwich.
Worst excuse for a subway I’ve ever seen. Can’t get the cheese you want “cause they are cutting back on waste” I would give it less than one star if possible. And the manger John is a joke. Never going here again
The customer service was okay to start off with. Tyler seemed to know what he was doing. However he did move very slow, extremely slow, no sense of urgency as the line was forming. We ordered the sub of the day, which was made incorrectly. Then before we were checking out, Tyler couldn't fold the sandwich so he was sticking his fingers inside the sandwich and moving around the ingredients. Our sandwich was good, however missing the bacon. When I called to let them know the order was made wrong tyler told me I needed to call back in 5 minutes to speak with John. When I called back and spoke with John, John stated " if the sandwich was made recently I heard them order a rotisserie chicken. " to which I responded " well we actually ordered the sub of the day. Which is what we were charged for." John continued " just come in and ill give you the bacon, it's the same price with or without the bacon, so just come in and I'll give you the bacon." I said " oh okay. " John said " just come in and I'll give you the bacon." I said " okay thank you " John hung up the phone. There was no customer service, no apology, no offer to correct the sandwich being made incorrectly, and no sincerity. Empathy is huge for customer service, there was just nothing. I already was shocked that the price for the sub of the day is now 11.65 after tax and then there is no customer service? What the heck!? I just don't want to go back. I feel like I will get judged or yelled at if I do, because of John's response. So thank you lunch subway but I think ill try a different location next time. Sad.
The guy in the pic decided to make his personal sandwich before mine since he was leaving in 15 minutes. The tall guy looked at me and said he had to make DoorDash sandwiches first since they already paid. Absolutely rude so I left.
I was shopping through Walmart the smell of toasted bread was what got me. No line perfect timing a young man name Tyler assisted me very friendly in talking with him I asked how long he had been working there he said a couple months It was just great to see a younger individual with great customer service that is just not so easy to come across these days. In addition to the great customer service the sandwich was great the atmosphere was clean. Walmart can be not always the pleasant of places especially this particular location but I tell ya the subway at Walmart and the Walmart staff are some of the most patient people ever
Great service was greeted by a young man Tyler very attentive and personable you could tell he liked his job which is a breath of fresh air these days. In addition to great customer service he made a delicious sandwich.