I ordered an iced coffee at this establishment, and there was a hair in my coffee. Now, I wasn’t upset and I understand that mistakes happen. So, I went to get my drink remade and they were nice and apologetic. They gave us the coffee and we left and when I went to go drink my drink, there was ANOTHER HAIR sitting on the lid of my coffee! Once is fine, but twice??? And I told them there was a hair, they remade the drink, and didn’t even try to make sure there was no hair so the mistake didn’t happen again! Frustrating and I hope this review can get them to wear hairnets or something
Decent quality it’s just super Annoying when your drink is not full. I took a small sip out of this just to make sure they made it right but this is disappointing I get not filling it to the tippy top so it won’t spill but this is excessive. I’ll stick to my down town location next time.
I love this Starbucks. I'd have sat down for my coffee if I had the time
Great serviceOnly reason 4 stars was because they forgot one thing in our drinks.Everyone was courteous and professional. I got a very chill vibe (not in a lazy way). All the employees were easy going and happy.
Great atmosphere and customer service despite the situation at hand. The enthusiasm the staff had encouraging each other was cool. Way to show kindness and positivity! Thank you!
So this location “opens” at 530. I get there 10 minutes early on my way to work, and when they open I pull around through to the window because they didn’t answer at the speaker. A girl with cotton candy colored hair, and a blonde girl with glasses proceeded to glance at me for ten minutes, and refused to acknowledge me until I tapped the horn. Then they tell me, after they should’ve been open for ten minutes, that it would be another 15 minutes until they would be open. When I asked when the manager would be in, they said shes “out of town” conveniently. So Ms manager, your employees clearly don’t give a rat when you’re gone, hope you’re okay with that, now I’m late for work with no coffee, thanks ladies
3 stars because the drinks always taste great but I rarely get the drink I ordered and I'm on the go so I can't sit and wait for an additional one. Happened twice in one day today, wish there was another location I could pass on my way out.
I mean it's coffee, don't understand the hype, and my Caramel macchiato didn't taste like a Caramel macchiato
Great Apple Crisp latte. Very busy, little longer than usual wait. Worth it!
The best Starbucks in Spokane in my opinion. The Baristas are excellent, they make the best drinks and always remember the little details