Workers decided to close at 7:00(?) and I got there at 7:01. They would not let me in. According to the Google business listing they are open until 7:30. I don't think this is standard for Starbucks. They just looked at me like "oh no sorry." If a customer is at the door during your open hours, you have multiple staff available, especially if you just locked the door and are closing early against company rules... you serve them. Update your Google listing if you actually close at 7:00.
Stopped here for a quick bite as we left Seattle and drove down to Salem. I like reading the reviews of this store and noticing the bad reviews are from those that feel slighted. Sorry your experience wasn’t amazing but perhaps you just expect too much. It’s Starbucks. It’s a place to grab coffee and a pastry and that’s about it. This one, however, adds some great art on the walls but sitting next to that giant power place was a bit strange. This is a decent shop. I won’t be back.
They made me a new drink because I got the wrong one, and they refunded me the difference. So sweet!
Great hot cocoa ask to add toffee syrup and great bacon ? egg sandwich and service was great
This location denied me a tea refill even when I purchased a beverage at this location earlier in the day. The baristas here have informed me that since the cafe has been closed during the pandemic, refills through the drive thru are fine. When I worked at Starbucks, this was never an issue and we never denied anyone refills. I guess this is what you do when you’re making record breaking profits during a pandemic and busting union efforts.
Only drive through open ...... you idiots have other potential customers not in a car .... won't waste my money on your liberal drbble
Food and drink were excellently prepared in terms of quality. Way too much ice in my matcha latte. So much. Amount of latte in the cup was smaller than a tall, I’m sure. Also, when I mentioned wanting a pump of classic, the guy taking my order said “whoever made it that way for you before is doing it wrong. There’s no classic in the matcha latte”. I told him “I requested it. It needed to be sweeter”. No response. LOL.
Love the 1st & Walker location of Starbucks. Always friendly and its like Cheers, they always remember my name BUT they are always out of items, including Pumpkin loaf and the drive thru line is so slow. I always go inside when I can, its faster. This is my favorite location because they are so friendly and have great customer service
Went to another Starbucks on Pike St that messed up my order. Traveling from out of town so double parked and didn’t have time to taste coffee. This location was up the street from my destination and Nita fixed my order and also gave me a gift card for the mess up, which she did not have to do but did and went the extra mile! Great customer service. You made my morning Niata.
Always great.. ??