Really enjoyed the food and checking out the bookstore!!
The google reviews are correct, they cannot toast a bagel without burning it. Even when I asked for lightly toasted they burnt it. I was hungry so I didn’t ask for them to fix it, but I read that they will. That said, they are very fresh and don’t need to be toasted.Service is very friendly, but very disjointed… couldn’t find a menu, needed help on the ordering machine… that type of stuff. It wasn’t very busy and it was about 45 min after opening so there really wasn’t a reason for them to be so disorganized.The food was fine. There aren’t many bagel choices - very basic and only 2 cream cheeses (1 is plain).I would go many other places before going here again, but I wouldn’t say no to trying some other menu items. Maybe today was an off day?
There was an issue with the automated ordering system at the restaurant, after we had been waiting for 20 minutes. There was a long line of ppl that formed after they informed everyone of the issue. At the window they said we could get a refund, or wait 20-25 minutes. So we choose to wait.They bring out half of the order in about 20 minutes. 20+ minutes later I walked back up to the window and asked about the rest of our food. Turns out they brought it out briefly, and quickly announced it, and brought it back. By the time I got it, everything was basically cold. For our trouble, they gave us an extra sandwich that was made by accident. Nearly an hour and a half of waiting, plus they needed us to be on top of things.All in all, the food was actually decent, and I imagine if hot would have been good. I'm hopeful that ordering not in store or not using the system may yield different results. I believe they are trying their best to service customers, but their organizational skills and execution are clearly lacking.
We've gotten food while having a beer at Chuck's, and it was good. But limited hours so we usually only have whatever food truck is there. Stopped by for a bagel with cream cheese. It was definitely overbaked. The sesame seeds were close to burnt which makes them bitter. Also, to people saying "real Jewish bagels are chewy", yes but growing up eating bagels from some of the best bagel places in NYC, I can tell you it should not be an exercise for your jaw. I got half a dozen everything bagels to go and sadly they were in the same condition. Burnt on the bottom for sure and overbaked. Making perfect bagels is not easy, even for professionals. But if you burn a batch you have to consider not selling them. Sucks with the cost of everything going up these days, but eventually people will stop buying them if it's going to be hit or miss. I really want them to succeed in that spot, but their bagel making needs to improve.
Jewish style bagels are naturally more crunchy on the exterior. This may be different than what many are used to. The bagels taste fresh, but the prices are a bit steep for the size. Overall a great addition to the neighborhood
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Fun casual atmosphere, quick service
I had a great bagel & cream cheese for 5$ - one of the best I've had in Seattle. Super cool location, overall I'm a big fan. However, what I originally wanted was the bagel, cream cheese, & lox but it is 18.50$ pre tax & tip! I thought it was a typo at first.I look forward to returning and trying their other reasonably priced offerings. But at 18.50$, I'll be looking elsewhere for my bagel & lox fix.
Good flavor to the bagels, however the bagels were a little overbaked. Excellent customer service. Unique location - inside a bookstore and a coffee shop.Challah was a bit dry.I will be back.
I was excited to try this place so we ordered 2 lox & bagels to sit outside. Our order came to $50 with tip! It was good, but not $50 good. Super overpriced. Also it took 25 minutes and our order was wrong. I think the concept is good but the price and execution are poor.