I’ve were told our 10 wings would take 30-40 minutes due to staffing issues. After an hour we still had no food other than fries and were clear that we’d have to wait I tile they were ready.
This is the WORST BWW in the Washington area I promise you.. the place was busy so we decided to sit at the bar. I can not drink because my pregnant but my boyfriend wanted a beer so it was okay. It was pretty busy so the bartender was busy with orders so I told my boyfriend what I wanted and ran to the bathroom which is down stairs.. as I’m down there I realize you need a code and being pregnant running up and down these stairs is crazy smh. So as I turn around to leave I see a worker walking into the he men’s bathroom. I say excuse me.. he ignores me.. I say excuse me he ignores me.. then says what.. I say hello do you have the code I am a customer. He looks me up and down and says no and slams the door in my face!! I then walk upstairs to the nice security guard asked him for the code he politely provided it as I walk down stairs the man who wouldn’t give me the code comes outside. I say excuse me do you work here? He ignores me again!! Then I say can I speak to your manager!? He said I am! He said are you even a customer you do not look like it! Like what!?! Frustrated I tell my boyfriend and we leave as we leave out the bartender says we’ll I would’ve gave you the code lady you ignored us the whole time!!! This place is horrible!!! I should’ve listened to the Yelp reviews because it’s a dump and the staff are very rude!!! Save your money! They really don’t care! It’s bad enough how dirty it is! No thanks!!! They need new staff up to the manager!! This was at 7:30 on Thursday 5/20
We have had a great trip out in Seattle and pretty much everything we tried was great, but after getting back from Mt. Rainer and going to our hotel I was craving wings so we decided to stop in here. Pretty poor mistake and a bad way to end the trip. It's a weird Bdubs and makes you order and tip and everything before you get your food, kind of like at a modern McDonald's. Again, strange, but whatever. Went fine at first, buzzer went off and we got our food within 20 min or so which is normal, but despite the ticket and receipt being correct, we only got half the wings and food we paid for. Then we asked about it, was told the manager would look into it, 20 min later and nothing, so we asked again and they said again that the manager was looking into it and so we decided to go back and wait, another 20 min and we decide to ask someone else to not keep bothering the cashier, he took our ticket, never came back, another 20 min and we just called it and asked for a refund on the half of our food that never came despite the experience starting fine. No communication, no service, nobody there seemed to want to bring us out the second half of our food. Miserable experience in the end. Would never recommend it, go anywhere else in the city for a better time. Everything else we tried was great.
I ordered BOGO on Thursday deal ,buy one get one free but I got only one order (only 6pcs.) and got charged $19. I called but no anyone can help to fix this problem!
The service was slow. It was completely self service aside from the actual food prep. The cashier seemed not readily engaged with being helpful. My wife was not pleased and said we would never go to another Buffalo Wild Wings again. They also had shorted us 1 wing on a 12 piece order. They did retify it, but there was no fixing the whole experience. I go in wanting to love a restaurant. The food was in fact good, but the service was not.
This BWW is horrible 😫 ordered food online waited 1 hour to pick up. When arriving they couldn't find the order after showing the order number on phone to manager he wanted us to wait for another 45 minutes to make it I said hell no refund my card he said it takes 7 to 10 days never received it now going thru corporate to get it what a joke this place is.
Self ordering from a good selection of food. Well stocked bar. Friendly staff. Interesting busy venue.
I'll give -1 star if I could. The staff I encircle in the photo need to work elsewhere, they obviously don't enjoy working here and it is reflected by how my bf and I was poorly treated today. Right when I walk in, the guy behind the cashier was checking his personal bag, and use his lip balm. Didn't greet us nor grab our order. We are just standing there waiting for someone to take our order as he continue to watch T.V. behind us. The girl working at the bar was very sassy. I asked for a cup of water and when she didn't hear me at first, she raised her voice at me and said, "WHAT?" in a very irritating tone. Also, the food is served cold. The poor customer service ruined the entire dining experience for me, I wasn't able to enjoy my meal. I am hoping that the ownership will be aware on how poor this place is being handled and hoping that they can do something about it. They have the audacity to ask for tips but there are ZERO servers, and a bunch of employee with poor customer skills. Will never come back, and will definitely not recommend.
I just really appreciate Buffalo wild wings making sure I had a really great dinner tonight after a long day at work.The packaging of my wings separately based on flavor was a plus, the salad was so fresh, so crisp, I was really impressed and I’ve already recommended this to my friend.Thank you for taking such pride in the preparation of your food so that I can have a nice dinner tonight.I really appreciate it Buffalo wild wings; I’m new to town this was my first time but not my last.
All the chicken wings are delicious, I’d recommend trying the Garlic and Parmesan wings, they are best. You want to try spicy, go for the Blazing hot (be cautious its too spicy). We went on Tuesdays and Thursday as they BOGO offer on their wings. You can check their website for other offers.