I’ve visited Panera a handful of times…mostly through the drive thru. Almost every time I have a good experience. This time I went inside to eat and the restaurant was gross..many dirty tables, food and trash on the floor. I felt like I should give them the benefit of the doubt because it was afternoon and they might have had a busy lunch. I checked my clock and it was closer to 4PM. Anyways..food was pretty good and the staff was fine. The place just looked awful inside.
New to the area since July 21, sorry - late post! This Panera 99.9% of the time, is 10 stars!!! By far THE BEST Panera I've ever been to, and I've been going for 15+ years! One of the managers, Shelly is excellent! Very good customer service, she's always very accommodating and more than willing to fix anything that comes up. The drive thru, also, again, I'm not kidding when I say, 99.9% of the time, again, are the best!! Always so friendly, kind, genuine!! Overall quality and customer service. There's another manager who's also always nice!! Don't remember the name.Just overall - THIS Olympia Panera - Super friendly and fresh food and coffee. ?
If I could choose no stars this would be the place for it. Worst service possibly in the world. Ordered the new spicy chicken that has been advertised. Came out cold, no sauce, no pickles. Asked the manager to heat it up and he told me it’s supposed to be cold. lol definitely not. Then asked for the toppings that are supposed to be on it, had an attitude because I wanted what I ordered. Will never be back
Good grief, there was nothing in my salad except lettuce. Panera used to be so good and clean and now it is ran by teen clowns. I saw one pick up the unused soup bowls from the inside, getting all her hand germs inside the bowls that go out to customers, yuck! I think these youngens left their manners elsewhere and proper hygiene and cleanliness. What a shame.
Came here on a rainy Saturday for some comfort food. Ordered a Fuji Apple Salad with Chicken and a Napa Almond Chicken Salad Sandwich. Never thought apple chips and pecans could taste so good in a salad! Food was made pretty fast and everything tasted great! I felt like the sandwich could have used more filling, it felt a little emptier than their online menu pictures show.
I do love this Panera Bread, and go for breakfast occasionally on my random trips. The food is good and nicely plated, and the service is good. The employees seem happy and well team based. I usually get the Margarita Pizza with sausage added, or the Turkey sandwich. They have a nice selection of teas,smoothies, coffee, and fountain drinks. I do feel some of the cookies served here could be marked down a bit, but theres a decent selection of cookies, pastries, breads, and other items.
I got cheese quiche.. blueberry muffins.. cranberry muffins.. pumpkin muffins..and I got it for my dentist and everybody there.. They just Love It.!!! They said the quiche was amazing and so were the muffins.!!! The people there..Were So Helpful and Kind.!! Helping me with my order..I Love coming here cuz they make me feel So at Home..Thank You All So Much.!! This is My Favorite Place.!!! Terry N...
Our visits to this Panera haven't been consistently pleasing for at least 2 or 3 years. My tuna salad sandwich today was mediocre--the bread was delicious, as usual, but the tuna salad was very sloppy and not much of it. Greens were limp, tomato almost green, and just a couple slivers of red onion. In comparison my tuna sandwich at a Panera in Virginia 3 months ago was delicious, with plentiful and fresh ingredients. Other Panera's we visit seem to get it right, as well, but we no longer look forward to dining at this one.
I ordered delivery and received an empty coffee cup (no coffee) and a smoothie that was only 3/4 full. I have always had good experiences at Panera in the past and this was very disappointing!
It was WAYYY quicker to use my app and order takeout than it would have been to order from the drive thru line. There were 8+ cars in the drive thru for lunchtime traffic and there was 10+ people standing in line to place their order. It took only 8mins for food to be ready for pickup after I ordered. I only get a 30min lunch break, so it was perfect!