to be more friendly the front counter people are very rude Lisa is nice the manager but she was busy tonight they wouldn't even honor our coupon that was still valid we just couldn't get it to work online we showed it to them and they were very rude
Drivers work hard it seems. Called w a complaint and I think his name was Cooper - not helpful or understanding and feel like my issues were swept under the rugStep up man
great when ur in a hurry an need to get the kids fed and as cheap as mcdonald’s if u get one of their specials
My wife and I have ordered from this Domino's for years without incident. That is until last Wednesday, February 2, 2022, when we placed an order through the app (as we always do) but it was never delivered. We live less than 5 minutes from the store and approximately 20 minutes after I received a text saying Michael was on his way, I decided to call the Olympia store to check on our order. A woman answered and immediately told me that they were slammed. I expressed my concern about the order and she informed me that it was delivered to my previous address. I double checked my order on the app, as well as the receipt in my email, and my address was correct. I did not error, but I spent many years in the service industry so I chalked it up to a normal mistake on a busy weeknight and let it go. BUT when I asked the woman on the phone what my options were she said that I could put in another order but it would not get to me for at least an hour and I would have to pay for it. Not only did she refuse to replace my order, but she refused to refund my order as well. She told me to contact corporate after she implied that it was my fault the order went to my old address. I have been trying to decided whether to stop into the Olympia store, or go straight to corporate, but the truth is the sheer lack of customer service displayed by this woman last Wednesday night has left me in shock and unclear as to whether mending this relationship is even worth it. Perhaps, we will just stick to Brewery City, at least I know that at a minimum they will care about their customers because they can't afford to lose them.
Had ordered from them before and they sent it to the wrong address, tried to get it fixed and they offered a refund after I threw a stink about it but essentially told me to go get it from the wrong address. Then they advertise being open until midnight but often close at 10pm and haven't updated since this review. This along with mixed customer service and frequent resets on their point system pretty much gets a 2 star review. 1 star plus because they make good food when they get it right.
I try not to eat pizza often, cause I have no self-control once I've my hands on one, and this Domino's makes that even worse by making their pizzas SO TASTY! Hehe, but really, I used to get pizzas here pretty regularly in the pre-2020 world of actually having house parties and stuff, and they've always done a really good job (aside from occasionally forgetting the dipping sauce, so double-check that). Do to some health stuff, I've been avoiding wheat, so I got the gluten-free crust this last couple times, and I swear to you: I wouldn't have known it wasn't normal if I hadn't picked it out. The gluten-free crust is thinner and doesn't have much edge, but I honestly prefer it to the regular, especially since I didn't feel bloated or particularly guilty after eating it. I 100% recommend this Domino's location, and I 200% recommend trying the gluten-free crust (100% for each one I ate all at once ?).Attached is a photo of the gluten-free crust pizza I got. Very, very tasty, even with no meats.
I was having trouble with the app, called the store and they were super helpful! Got my order in right away and I'm on my way to feed two very happy (and hungry) kids. Thanks!!!
I paid $10 for pasta without chicken and extra Alfredo sauce and it is way too little not even $5 worth extremely mad . Don’t get pasta hereNot worth it.
Always have Alexander deliver to our house and he’s always amazing! Then just called in and got Hailey and she was also amazing! Best customer service experience I’ve got at any pizza place!
I love Going to Dominos