DO NOT GO TO THIS LOCATION THEY HAVE RATS AND THE PIZZA IS SUPER DISGUSTING SUPER NASTY PLACE AND LOOKS MESSY INSIDE
Really disappointed in this Papa John's location and will not be back, even though I typically enjoy pizza from this chain. I always order extra sauce on my pizza. Even with ordering extra, there is BARELY ANY SAUCE on this pizza! Just cheese on dry bread. I couldn't even eat all of the pizza, it was so bad. It went in the trash.I even called Papa John's to try to provide this feedback. A not-very-knowledgeable service rep promised a manager would call me within 48 hours. Nope. Never heard anything. Papa John's makes it impossible to provide feedback that they could use to make improvements that would retain customers (I see at least one other review complaining of no sauce). So now this location has permanently lost a customer.
While the guy was bringing my pizza to the car, he stopped to pick up a pen he dropped & placed our food on the ground to grab the pen & then picked it up & brought it to me. That’s not sanitary
Just ordered delivery and no where did we say leave at door. The delivery driver left our pizza and bread sticks at the door , didn’t hear even a knock ! We wondered where our food was and I went outside and our food was sitting on the concrete in the cold for lord knows how long. Bread sticks and pizza is cold. Thanks papa John’s. Everything is disgusting and cold. The stuffed crust cheese isn’t even melted
DELIVERY DOESN'T TAKE CASH !! BEWARE !!So, this is my second order canceled due to my payment type. I would ask AGAIN, if cash payment isnt an option, i shouldn't be allowed to place and complete an online order, only to then be called after the completed online order, explaining that they don't take cash "at this time" . ......So....Pizza Hut got my $50 CASH order plus tip.
The Papa Johns in Mount Vernon has to be one of the worst stores. The pizzas are cold when they arrive, or worse they drop the order on the front step but won't knock or ring the door bell.
Ordered pick up, pizza, wings, breadsticks, & a papidia. Quick service, delicious food, and professional service by a young man who had just helped a less than friendly person before me.
Called and put me on hold then when I went to order the dude hung up on me rudly because they didn't have the option for what I asked for when I was about to start to order something else.
Amazing service, brought to business, included plates, napkins, cups and wet naps for clean up. Pizza is always good, what other place gives you that kind of service?
The chines person that I spoke to on the call center was really rude and hung up on me while I was still ordering.