I placed my order, just fine for delivery and cash payment. I get a call 5 minutes later saying they have no drivers and have to either pay card and door dash my order, come in, or cancel it.
Will never order from here again, the delivery man did not even knock on our door and left our pizza on the floor. Didnt even get an email saying the pizza was on it's way or delivered. I should have read the reviews first... Smh
I had ordered 2 New York Pizza, came home and we all took a bite. The crust was dark brown and they both had a burnt taste. I called the store and let them know we weren't satisfied because they treated burnt. . They just told me, it could be because of the crust. They didn't offer their guarantee of a great pizza, especially the price I paid. Not only that my pizza was sitting on their counter getting cold instead of being in a warmer. So it was cold when I got home.. Customer service got the 2 stars
As I waited for my order I observed that the employees took phone orders, touched their face hair and eye glasses, touched the computer and then went and picked up the pizza dough. All of this without washing their hands. Not one person their washed their hands at any time. Cleanliness is so important and was nonexistent at Papa John's.
Super disappointed. I've ordered from the Mill Creek store for years and every pizza was high quality with lots of sauce and cheese. Tried the Marysville store and had the worst pizza ever. Super flat and super dry with very little sauce and cheese and dry as a bone. Only one small piece of topping meat on my entire slice. Hope this store beefs up their quality as I'd love for them to be my go to pizza place in Arlington area. I need to find a different Papa Johns to do business with.
Staff were lazy and dismissive. Would not communicate with doordashers leaving them waiting for over 10 minutes for an order that they canceled.
I ordered carryout and while I was waiting for my food, one of their delivery drivers pulled in next to me and was playing $uicideBoy$. She bae ?
Great stuff crust pizza and Parmesan crusted Papadia! Not too much sauce ever. Hot and ready under 20 minutes. Usually. Ours got delayed because the online app didn’t process the order correctly. It’s the best pizza around.
Accidentally placed an order here and they refunded it immediately, were super friendly and very kind. Great service!
Nice and quick and easy just how i like it lol