We called ahead to confirm if they allow dogs on the patio, we had been driving around trying to find a place to eat with our animal for about an hour and I was experiencing low blood sugar. When we walked in there was a large group of servers talking about how they gave us the wrong info and that pets are NOT allowed. We could hear them but it took them like another 2-3 minutes to actually come talk to us. What really set me off is the woman who appeared to be the manager blamed the other staff and immediately copped an attitude with me “You called ahead right? She told you the wrong thing, there are no pets allowed.” While clapping her hands after rolling her eyes at her servers. If you knew we called ahead and that someone told us animals allowed, how difficult is it to be courteous and call back to save someone time? Also, be more graceful when your team drops the ball… don’t just throw them under the bus as problematic to give someone a “soft blow” of difficult information. Your staff is clearly young and every action you preform as a manager is observed by them. Rolling your eyes at your employees is so disrespectful and rude. Stick up for your team and share the accountability, their shortcomings are YOUR shortcomings. If you can’t train your team on policies, maybe you shouldn’t be a front of house manager.
I’m still eating but the staff is so friendly and everyone is willing to check up on you! Drinks are great, and the food delicious! The staff truly make it the experience though. As a service worker, I appreciate everyone seeing if my food tastes well or sharing their recommendations. Even one guy pulled a chair up and just started talking with my boyfriend and I; it was so refreshing. Honesty it’s like a normal bar and burger spot, but the people bring it a new life!
I’ve been a regular for about 5 years. Typically will come in for an after work drink about 5x per week. The staff is phenomenal, I don’t even have to order my drink, they already know what I want and make it for me as soon as they see me come in. All of the regular staff stop and say hello to me. A very welcoming environment and I’ve never had anything on the menu that I didn’t love. Definitely my favorite spot!
The service was great. We had the big French dip, the corn beef and sauerkraut, the Buffalo chicken strips, the queso dip, and two other chicken strips. Our server was great, the place was clean. We had a good time. The food was just so so and too expensive for lunch. It came to 120 bucks all in for 5 of us, which frankly I should get used to in Washington, but the suit has to fit and wear well. We won’t be back. The reviews were great on yelp which was odd so probably why I don’t use yelp. Hey, so much for listening to my 20 year old. He didn’t eat all of his corn beef on rye. I had a bite of his and thought it was pretty good.
I had the fish and chips. I don't like fish but this was very good. The staff was nice and they were quick. I had two others with me we all enjoyed our meals. I will be coming back here again!
Excellent good, drink and service. Staff is very friendly and welcome. Definitely come back more often. Dewon is super cool host. Thanks.
We got in, sat and our food was there in minutes. Did they microwave it?Seemed really weird. All 4 of us felt it was flavorless. Each having a different meal.My son could not even eat his sandwich. It was all turkey, no mayo or dressing of any sort.
Burgers are second to none! Fries and tots are both amazing. The salad my wife had looked freshly delicious. I didn’t take a photo, so I’ll just have to go back. :)
Such a friendly staff that gives great suggestions on food and cocktails. The restaurant doesn't feel too crowded and we're always seated right away.
Went for breakfast and it was absolutely delicious. Had the meat lover burrito, all meat skillet, smashed potatoes (BEST THING EVER) and biscuits with sausage gravy. The whole staff was on it and extremely nice!! Gonna go back for lunch next time.