Horrible staff no matter how many times we asked for them to not put something on they put it on. Found many hairs in my food please stay away.
The employees who work here are always friendly and trying their best, but the management must be severely lacking because the last several times I've gone there, there has only been one employee working, and it's taken anywhere from 20-30 minutes to order/get my sandwich because that one employee will be serving a customer, then have to deal with an incoming online order, then ring up another order, rushing back and forth.This most recent time, I just felt bad for the woman working the counter. She was alone (as per usual) and there was one person ahead of me who was being rung up as I entered. She rung up that customer, then checked an online order slip and decided to serve me first. She made my sandwich exactly as I ordered and went to ring me up, but the register first forced her to print two-three more incoming online order slips before cashing me out.Once she tried to ring me up, the register beeped loudly several times and she told me it wasn't letting her do anything. I reassured her that I wasn't in a hurry, and that she was fine, I knew it wasn't her fault.She fiddled with the machine a bit, called her manager and then... walked away to start making another online order. By this point, there were six people in line. She started an online order, came back to the register after several minutes, repeated that it wasn't letting her cash me out. I asked her what she would like me to do, stay, leave, wait? She said she didn't know and again walked away to work on another sandwich.At this point, at least two of the people in line left because it had been easily 10 or more minutes and she had not even had the time to greet them yet due to dealing with the machine and the online orders.After another several minutes, she again said that the register wasn't working and I asked her if I should stay or go, because my sandwich was still sitting there made and ready, but unpaid for. She said again that she didn't know, and eventually I awkwardly walked out, unsure how she was going to manage the other 4-5 people still waiting plus the four online orders she now had to do when the register wasn't working, she was by herself, and the manager (apparently) wasn't helping.I'm slightly frustrated that I didn't get my sandwich, but I know that things happen and it certainly wasn't her fault. I do wish that there had perhaps been another employee to take some of the heat off of her, or a manager on hand, or maybe even some more agency given to the employees so that food wasn't wasted.
Waited over ten minutes in line with people in front of me, no sandwiches were made because the computer was down. But she failed to actually tell us that we were waiting in line for no reason, it was only when we expressed our frustration and AFTER asking muliptle yes/no questions along the lines of "are you actually able to sell us sandwiches or are we wasting our time standing here" that we were told it would be another 20 minutes before she could sell any food. Mulpile people were misled to belive that the computer was working correctly and that orders could be taken, and multiple people wouldn't have wasted their time if their questions had been answered appropriately.
They are very stingy with toppings here, especially compared to other subway locations. I went in last night and the person working refused to give me extra pickles on my sandwich, even though I offered to pay for an extra topping. She was very rude about it and made me feel awkward about my food preferences.
Avoid this Subway if you can. The senior employee was very unhappy, angry with his life or work. Since I started ordering he was raising his voice... At the end he complete scream at me because I asked how the coupon that I had work. I almost request my money back and left the food there. There are so many people without a job man!
Raced over here while my Son was at baseball practice to grab some late dinner; closing employee was outside smoking; asked me if I was picking up an order, I said, “no”, he said, “we’re closed, sorry, everything’s off and I’m on my break, I closed early, ya” ??♂️ what more can I say?
I love this particular subway so much and I don't understand why!
Employee only put meat on half of my sandwich.
Cutting corners.. their bread is really dry like it’s three day ol bread..
Super rude and started yelling at me