I come here 3 to 4 times a week and typically place a mobile order ahead of time. Probably 80-90% of the time it is not ready when I arrive no matter how long I wait to pick it up. Just today I walked in and my coffee was ready, but my sandwich hadn't been warmed up yet as the associate was busy having a social conversation. They started the sandwich, resumed talking, put the sandwich in the bag once it was warm, resumed talking, stopped that conversation and joined another one. Finally, another associate realized I was still waiting and picked up my sandwich from the counter and handed it to me. This type of experience has been the norm for me here.
The guy pretending to be Forest gump while hes making the drinks is cool.10 out of 10 atmosphere ?
Stopped going there until they start treating there fairly
This Starbucks has the best staff! Jana remembered my order after being gone foe almost 2 months!! These small things mean so much!!
Normally I have very good service at this location but today it took over 10 minutes waiting for my Irish cream cold brew, also the drink did not look or taste how it normally does, quite lackluster. They did not seem terribly busy and I watched quite a few people who ordered in-line after me receive their drinks faster.
Top notch store. I recommend coming here daily if it's on your route to work.
I repeatedly have to return my drink because they never put the whipped cream on, UNLESS you order extra whip. Seriously, every single time. They say the whip settles to the bottom, but that never happens at ANY other location. This problem has been going on for months. Very frustrating.
Didn’t offer straws for iced teas so I reached over counter to get some for our group & they didn’t like that. They use recyclable straws so what’s the big deal? C’mon Starbucks.
Smaller location in the heart of downtown Kirkland. Ample parking nearby, both free and reasonably priced paid. Friendly baristas and the customer crowd is a lot of regulars too.
Great coffee, the two girls were having a hard time today, but they tried. Nice and clean as always!?